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See what travelers are saying about their Cuba eSIM experience. Real feedback from real users to help you pick the best plan for your trip.

“Waste of money, the eSIM was denied connection to Cubacel. Had to buy another eSIM from a different provider for more $$.”

“It didn't work for me because the app limits usage to specified phone models. I tried to use it on an Infinix Smart 8 and it's not compatible, then on a Samsung A34 and still not compatible. I recommend expanding the list of models with access to eSIM so it can be more widely used”

“Súper ”

“Worked at Varadero airport then in Havana no issues. Be patient Cuba's network isn't the best”

“Useless. Did not work. Do not buy. How do I get a refund?”

“Bought an e-sim to use in Cuba but it doesn’t work. After connecring to a wifi to install it i get a message thaf the QR code i received ia not valid. The app also does not seem to work here. Be careful!”

“Writing this with review in Nov 2024, using GlobaleSIM on my iPhone. After successfully testing Gigsky I went with the cheapest price/GB. It worked well in the cities I visited: Baracoa, Imías, San Antonio, Guantánamo.
I noticed two differences, which indicate having both eSIMs improved my connectivity:
1. The phone shows 4G (GlobaleSIM) instead of LTE (Gigsky).
2. In one remote area with no GlobaleSIM connection I still had network with Gigsky.
In my case the payment via Paypal got stuck, but I assume this was a one-off. The GlobaleSIM support was super friendly and helpful during the extra week this took.”

“Writing this review in Nov 2024 using a GigSky esim on my iPhone. It has worked well in Guantánamo, Imías, and right now in Baracoa. After changing my location I often have to enable/disable Flight Mode to get a working internet connection (LTE symbol). This might be a quirk of the cuban cellular network.”

“Worst eSim we've ever used and we have travelled a lot and used many different eSims around the world. This was a complete waste of money. Even thought we seemed to be connected to LTE most of the time we couldn't actually download anything, send messages, or surf the web at all.
We couldn't even download the mandatory update to the GigSky app because the connection didn't actually work.”
Everything you need to know about using eSIMs in Cuba
Cuba offers more than 50 travel eSIM providers and over 800 prepaid data plans, giving travelers a wide variety of options to choose from.
The only available option for unlimited data in Cuba is the Yesim eSIM. Yesim offers plans that allow unlimited data usage for a validity period of 1 to 7 days, with pricing ranging from roughly $30.05 to $210.32 USD. While the data is unlimited, speeds may be throttled over time, so users should keep that in mind when selecting a plan.
Cuba does not have Mobile Virtual Network Operators (MVNOs); therefore, all mobile services are provided directly by ETECSA.
Travel eSIM plans that include a phone number and SMS for Cuba are available from several providers. GlobaleSIM offers a range of data‑cap options (1 GB to 15 GB) at prices from $14.00 to $100.00 USD, with validity periods from 7 to 30 days. The package includes a local Cuban phone number (dialing code +1, which matches Cuba’s code when linked to the United States) and supports inbound and outbound voice calls, while SMS is received only. Other providers—Earth Esim, Roamify, Global Starlink and Orange Travel—offer 1 GB to 10 GB data bundles priced between $24.00 and $59.99 USD for 30‑day validity. Their phone numbers carry the French dialing code +33, meaning they are foreign numbers that provide both inbound and outbound voice and SMS services.
These plans allow travelers to receive calls and text messages during their stay, but the actual number may not be local to Cuba when the provider uses a foreign dialing code. Prices and validity vary by plan, so it is advisable to compare the options that best suit the duration and data needs of the trip.
Summarized by AI, Last updated:
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