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See what travelers are saying about their Cuba eSIM experience. Real feedback from real users to help you pick the best plan for your trip.

“Waste of money, the eSIM was denied connection to Cubacel. Had to buy another eSIM from a different provider for more $$.”

“It didn't work for me because the app limits usage to specified phone models. I tried to use it on an Infinix Smart 8 and it's not compatible, then on a Samsung A34 and still not compatible. I recommend expanding the list of models with access to eSIM so it can be more widely used”

“Súper ”

“Worked at Varadero airport then in Havana no issues. Be patient Cuba's network isn't the best”

“Useless. Did not work. Do not buy. How do I get a refund?”

“Bought an e-sim to use in Cuba but it doesn’t work. After connecring to a wifi to install it i get a message thaf the QR code i received ia not valid. The app also does not seem to work here. Be careful!”

“Writing this with review in Nov 2024, using GlobaleSIM on my iPhone. After successfully testing Gigsky I went with the cheapest price/GB. It worked well in the cities I visited: Baracoa, Imías, San Antonio, Guantánamo.
I noticed two differences, which indicate having both eSIMs improved my connectivity:
1. The phone shows 4G (GlobaleSIM) instead of LTE (Gigsky).
2. In one remote area with no GlobaleSIM connection I still had network with Gigsky.
In my case the payment via Paypal got stuck, but I assume this was a one-off. The GlobaleSIM support was super friendly and helpful during the extra week this took.”

“Writing this review in Nov 2024 using a GigSky esim on my iPhone. It has worked well in Guantánamo, Imías, and right now in Baracoa. After changing my location I often have to enable/disable Flight Mode to get a working internet connection (LTE symbol). This might be a quirk of the cuban cellular network.”

“Worst eSim we've ever used and we have travelled a lot and used many different eSims around the world. This was a complete waste of money. Even thought we seemed to be connected to LTE most of the time we couldn't actually download anything, send messages, or surf the web at all.
We couldn't even download the mandatory update to the GigSky app because the connection didn't actually work.”
Everything you need to know about using eSIMs in Cuba
60 providers and 800 prepaid data plans, offering a wide variety of options for travelers to find an eSIM that suits their needs.
The only available option for unlimited data in Cuba is the Yesim eSIM. Yesim offers plans that allow unlimited data usage for a validity period of 1 to 7 days, with pricing ranging from roughly $30.05 to $210.32 USD. While the data is unlimited, speeds may be throttled over time, so users should keep that in mind when selecting a plan.
Cuba does not have Mobile Virtual Network Operators (MVNOs); therefore, all mobile services are provided directly by ETECSA.
Travel eSIMs that provide a phone number and SMS support for Cuba are offered by several independent providers. GlobaleSIM supplies local‑number plans (dialing code +1) in Cuba; all of its packages give inbound and outbound voice and inbound SMS, with data from 1 GB to 15 GB and validity from 7 days to 30 days, prices ranging from $14 to $100. Roamify, Orange Travel, Global Starlink and Earth Esim offer plans that use a French dialing code (+33); these give inbound and outbound voice and SMS, and they also provide tethering where indicated. Their packages are 1 GB to 1 GB (30‑day validity) and price points start near $30, with a few slightly higher options.
Because the +1 numbering is part of the North American Numbering Plan, the GlobaleSIM numbers are local to Cuba, whereas the +33 numbers are foreign and thus not traditional Cuban local numbers. Travelers should check local telecommunications regulations and confirm that any VoIP or messaging services they rely on are accessible in Cuba before purchase.
Summarized by AI, Last updated:
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