“Delays, Misleading Product Info, and a Frustrating Refund Process

I bought two 33GB eSIMs for the Philippines and they were completely unusable — SMART required local‑resident documents, which Airhub never mentioned. Support ignored my ticket for 17 days, then claimed they had replied (they hadn’t) and even leaked another customer’s email in a screenshot.
After weeks of excuses and delays, they only offered a 50% refund for a service that never worked at all.
Unreliable service, misleading info, and very poor support.”

Gu

Feb 3, 2026

abesteSIM Philippines

“I bought unlimited for one day. Throttling speed was so obvious, can't go above 200 kb/s. Regardless of advertising 5g, esim connected on LTE network.
Complete waste of money.”

Dion

Sep 5, 2025

Billion Connect Philippines

“I’ve used Billion Connect for multiple eSims abroad now, and I’ve found them great every time. Their customer service responds pretty quickly to any issues, and the sims are cheap and work well. Be aware the sims are mostly based in Hong Kong so if you’re geographically far from there the latency might be a little high, and you may need a VPN for things like TikTok to work, but I’ve had very few issues.”

James

Jun 3, 2025

Yoho Mobile Philippines

“The sim worked fine, but be aware that Yoho count their days as 00:00-23:59, so if you buy a sim in the afternoon or evening, the last few hours of that purchase day will count as 1 day. I was cut off nearly a full day early because I bought it in the evening.”

James

Jun 3, 2025

Nomad Philippines

“Easy to use, decent speeds (not particularly fast but not frustratingly slow either). But this eSIM uses roaming via Hong Kong, so I wasn't able to use ChatGPT which was a bummer.”

Balza

Feb 4, 2025

MobiMatter Philippines

“So far all the esims I've got with mobimatter worked flawless, in Taiwan I had to adjust the connection network manually once, but it was a minor issue.”

sk4rt

Jul 6, 2024

Airhub Philippines

“まったく接続できませんでした”

K

May 8, 2024

GLOBAL YO Philippines

“Got the 20GB esim for Philippines, speed was so slow, mostly unusable, avoid”

Dan

Mar 28, 2024

GLOBAL YO Philippines

“I could use via Android App.
Operator was Singapore carrier.
Speed was not so fast, but there was no complain.”

anonymous

Dec 5, 2023

Maya Mobile Philippines

“Despite being at the airport, the connection was nonexistent, and even when it did connect, it was too slow to even check emails. It seems to go through 1010, a Hong Kong communication service, but it was completely useless in the Philippines! Should not be sold! I don't even want to give it one star. I ended up buying a new esim from AIRALO using the airport WiFi, which worked smoothly.”

mop

Nov 10, 2023

Nomad Philippines

“Nomad eSIM was easy to buy, easy to use (you just activate the plan from app and turn on data roaming) but in the Philippines it was definitely not that fast.

The one I bought from Nomad connected to Globe 4G, but was actually roaming via Hong Kong (provider called 1010 / csl).

I tried to use tethering at the airport on my way back but the network was sooo slow for some reason. Maybe just the airport, not sure.”

sk

Jan 27, 2023

Airalo Philippines

“Airalo worked okay at least in Manila. But speed is not that high at all and upload speed can be quite slow sometimes. I used it only for messaging, maps, Grab, etc. so was okay for me.

It's a roaming network provided by Singtel so it goes through Singapore with latency of a bit shy of 100ms.

If you don't mind the task of getting a local SIM and swapping it in your phone, you'll get better deal and better latency for sure. But as far as prepaid eSIM goes, Airalo does a decent job I think. You just have to lower your expectation a bit.”

sk

Jan 27, 2023

Airalo Philippines

“I was in Manila, El Nido and Coron. It worked well enough in Manila that I had no complaints. In El Nido, I had to manually select a network for it to work. Leaving it on automatic on the phone will choose the wrong network. In Coron, I had no reception once outside the main town. My wife had a physical SIM card and she had no issues.”

Daniel Chu

Jul 8, 2022

Philippines Travel eSIM FAQ

Everything you need to know about using eSIMs in Philippines

How many travel eSIM brands (providers) are available for use in Philippines, and how many prepaid data plans are there?

There are around 180 travel eSIM providers and about 8, 800 prepaid data plans available for use in the Philippines, giving travelers a wide variety of eSIM options to choose from.

Are there any unlimited data eSIM plans available for Philippines?

Several eSIM providers offer unlimited data plans for use in the Philippines, including Earth Esim, abesteSIM, ASIMGO, MicroEsim, Roamify, RedEx eSIM, Yesim, Truely, Ohayu, and FairPlay. These packages are designed for periods ranging from one day to up to twenty days, and while they do not impose a data cap, most include a speed throttling clause; for instance, Earth Esim, ASIMGO and some other options specify a speed limit of around 5 Mbps, whereas Ohayu imposes a 1 Mbps cap. The price range for these unlimited options varies roughly from about $2.25 for the shortest‑term plans to roughly $46 USD for longer or more premium packages, allowing travelers to choose according to both budget and intended usage.

What are the major mobile networks available for a travel eSIM in Philippines?

In the Philippines, the primary Mobile Network Operators (MNOs) providing mobile services are:

Smart Communications: A subsidiary of PLDT Inc., offering a comprehensive range of mobile services, including voice and data, with extensive coverage across the country.
Globe Telecom: Part of the Ayala Corporation, providing a variety of mobile services with a strong presence in both urban and rural areas.
DITO Telecommunity: The newest major player in the market, focusing on expanding its 4G and 5G networks to enhance nationwide coverage.

Additionally, the Philippines hosts several Mobile Virtual Network Operators (MVNOs), which offer mobile services by leasing access from major carriers. For example, GOMO! operates on Globe's infrastructure, providing data-centric plans without expiry dates. It's important to note that most travel eSIMs rely on MNO infrastructure rather than MVNOs.

Can I get a travel eSIM with a phone number and SMS for Philippines?

Travel eSIMs that include a phone number and SMS for the Philippines are available, though the character of the number varies by provider. Airhub offers a 20 GB 30‑day plan that comes with a local +63 Philippine number, inbound and outbound voice and SMS, and costs about $30.00 USD. RedEx eSIM also supplies a 20 GB 30‑day eSIM with a +63 number, full voice and SMS support, and is priced around $35.89 USD.

Other providers supply phone numbers that are not local to the Philippines. For example, GlobaleSIM offers many data plans that include a +1 number (US), EtravelSIM provides plans with a +44 number (UK), and Orange Travel provides plans using +48 (Poland) or +33 (France); these plans also support inbound and outbound voice as well as SMS. Travelers should verify whether a foreign‑number plan meets their needs, especially if they prefer local dialing codes.

Summarized by AI, Last updated: Aug 7, 2026