“Delays, Misleading Product Info, and a Frustrating Refund Process

I bought two 33GB eSIMs for the Philippines and they were completely unusable — SMART required local‑resident documents, which Airhub never mentioned. Support ignored my ticket for 17 days, then claimed they had replied (they hadn’t) and even leaked another customer’s email in a screenshot.
After weeks of excuses and delays, they only offered a 50% refund for a service that never worked at all.
Unreliable service, misleading info, and very poor support.”

Gu

Feb 3, 2026

abesteSIM Philippines

“I bought unlimited for one day. Throttling speed was so obvious, can't go above 200 kb/s. Regardless of advertising 5g, esim connected on LTE network.
Complete waste of money.”

Dion

Sep 5, 2025

Billion Connect Philippines

“I’ve used Billion Connect for multiple eSims abroad now, and I’ve found them great every time. Their customer service responds pretty quickly to any issues, and the sims are cheap and work well. Be aware the sims are mostly based in Hong Kong so if you’re geographically far from there the latency might be a little high, and you may need a VPN for things like TikTok to work, but I’ve had very few issues.”

James

Jun 3, 2025

Yoho Mobile Philippines

“The sim worked fine, but be aware that Yoho count their days as 00:00-23:59, so if you buy a sim in the afternoon or evening, the last few hours of that purchase day will count as 1 day. I was cut off nearly a full day early because I bought it in the evening.”

James

Jun 3, 2025

Nomad Philippines

“Easy to use, decent speeds (not particularly fast but not frustratingly slow either). But this eSIM uses roaming via Hong Kong, so I wasn't able to use ChatGPT which was a bummer.”

Balza

Feb 4, 2025

MobiMatter Philippines

“So far all the esims I've got with mobimatter worked flawless, in Taiwan I had to adjust the connection network manually once, but it was a minor issue.”

sk4rt

Jul 6, 2024

Airhub Philippines

“まったく接続できませんでした”

K

May 8, 2024

GLOBAL YO Philippines

“Got the 20GB esim for Philippines, speed was so slow, mostly unusable, avoid”

Dan

Mar 28, 2024

GLOBAL YO Philippines

“I could use via Android App.
Operator was Singapore carrier.
Speed was not so fast, but there was no complain.”

anonymous

Dec 5, 2023

Maya Mobile Philippines

“Despite being at the airport, the connection was nonexistent, and even when it did connect, it was too slow to even check emails. It seems to go through 1010, a Hong Kong communication service, but it was completely useless in the Philippines! Should not be sold! I don't even want to give it one star. I ended up buying a new esim from AIRALO using the airport WiFi, which worked smoothly.”

mop

Nov 10, 2023

Nomad Philippines

“Nomad eSIM was easy to buy, easy to use (you just activate the plan from app and turn on data roaming) but in the Philippines it was definitely not that fast.

The one I bought from Nomad connected to Globe 4G, but was actually roaming via Hong Kong (provider called 1010 / csl).

I tried to use tethering at the airport on my way back but the network was sooo slow for some reason. Maybe just the airport, not sure.”

sk

Jan 27, 2023

Airalo Philippines

“Airalo worked okay at least in Manila. But speed is not that high at all and upload speed can be quite slow sometimes. I used it only for messaging, maps, Grab, etc. so was okay for me.

It's a roaming network provided by Singtel so it goes through Singapore with latency of a bit shy of 100ms.

If you don't mind the task of getting a local SIM and swapping it in your phone, you'll get better deal and better latency for sure. But as far as prepaid eSIM goes, Airalo does a decent job I think. You just have to lower your expectation a bit.”

sk

Jan 27, 2023

Airalo Philippines

“I was in Manila, El Nido and Coron. It worked well enough in Manila that I had no complaints. In El Nido, I had to manually select a network for it to work. Leaving it on automatic on the phone will choose the wrong network. In Coron, I had no reception once outside the main town. My wife had a physical SIM card and she had no issues.”

Daniel Chu

Jul 8, 2022

Philippines Travel eSIM FAQ

Everything you need to know about using eSIMs in Philippines

How many travel eSIM brands (providers) are available for use in Philippines, and how many prepaid data plans are there?

There are approximately 210 travel eSIM brands and about 12, 800 prepaid data plans available for use in the Philippines. With such a wide variety of options, travelers can easily find an eSIM that fits their needs.

Are there any unlimited data eSIM plans available for Philippines?

There are several eSIM providers that offer unlimited data plans for the Philippines. Providers such as Earth Esim, abesteSIM, ASIMGO, MicroEsim, Roamify, RedEx eSIM, Yesim, Ohayu, and FairPlay all list unlimited data as an option. Most of these plans allow tethering and may throttle speed, with specific speed limits stated in some cases (for example a 1 Mbps limit for Earth Esim and Ohayu, a 5 Mbps limit for ASIMGO, and a 10 Mbps limit for MicroEsim). The validity periods range from 1 to 30 days, and prices generally fall between about $2.49 and $42.10 USD. This gives travelers a range of choices depending on how long they want the plan to last and what speed they are willing to accept.

What are the major mobile networks available for a travel eSIM in Philippines?

In the Philippines, the primary Mobile Network Operators (MNOs) providing mobile services are:

Smart Communications: A subsidiary of PLDT Inc., offering a comprehensive range of mobile services, including voice and data, with extensive coverage across the country.
Globe Telecom: Part of the Ayala Corporation, providing a variety of mobile services with a strong presence in both urban and rural areas.
DITO Telecommunity: The newest major player in the market, focusing on expanding its 4G and 5G networks to enhance nationwide coverage.

Additionally, the Philippines hosts several Mobile Virtual Network Operators (MVNOs), which offer mobile services by leasing access from major carriers. For example, GOMO! operates on Globe's infrastructure, providing data-centric plans without expiry dates. It's important to note that most travel eSIMs rely on MNO infrastructure rather than MVNOs.

Can I get a travel eSIM with a phone number and SMS for Philippines?

Travel eSIM providers that include a phone number and SMS for the Philippines do exist. RedEx eSIM offers a local +63 telephone number with both inbound/outbound voice and SMS on its 20‑GB, 30‑day plan for $35.89 USD, so callers can use a native Philippine number. Other global resellers such as GlobaleSIM, EtravelSIM and Orange Travel also supply a telephony-enabled number and SMS; their packages range from about $4 to $70 for various data amounts and validity periods, but the dialing codes used are foreign ( +1, +44, +33 ) and do not represent a local Philippine number. These plans allow you to receive and send SMS from any local number, though the number itself will appear internationally.

Summarized by AI, Last updated: Sep 28, 2026