Airhub is the eSIM store for travellers to access the data at the most affordable, local rates from around the world with the eSIM compatible smartphone, tablet or PC devices, no matter where you are in the world.
Airhub is the eSIM store for travellers to access the data at the most affordable, local rates from around the world with the eSIM compatible smartphone, tablet or PC devices, no matter where you are in the world.
After buying more than 20 sim cards from them, this one was a super bad experience after which I think I'd better pay more on other providers than use this one.
I bought a pretty expensive 40 day sim for $70, it said beforehand that it works only on Iphone, so I got an iphone specifically for this. After you order it says - esim will be activated in 12 hours (its the type where you give them your imei and they register you rather than scanning a QR).
12 hours later 2 CS agents contact me separately saying there is a problem activating. I spend 5 days corresponding with them (I needed the card next day after I bought it), customers support end up ghosting me. Asking for a refund finally got a response full week after failed activation. Now 50 days after the claimed refund I havn't got it and they do not respond via any channels.
And I am a recurring customer, I bought more than 20 sims from them already, some of them worked, some didn't, I'd say chance is around 70 working to 30 not working. Every time trying to get a refund is super painful, customer support is awful, but I got at least portion of the money (they refunded me the wrong purchase once). But this time they decided to just lie and hide. So be warned. Also amount of time you need to spend corresponding with them is just abysimal, it is not worth the money. Their voice plans are usually the best, but its a lottery with very high cost of losing.
Frequently Asked Questions
How many data plans does Airhub offer for Costa Rica?
Airhub offers a total of seventeen data plans for Costa Rica. This includes three plans specifically for Costa Rica and fourteen plans that cover multiple countries, including Costa Rica. The available plans range in price from approximately $8.50 to $70.00 and offer data allowances between 1GB and 17GB. These plans have varying validity periods, typically lasting from 7 to 30 days. Some plans provide a fixed amount of data, while others may offer daily data caps within the overall allowance.
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