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“Good connection and price, but deceptive dark patterns during checkout
The eSIM performed well in Canada with strong coverage and good speeds. However, Stellar uses misleading checkout design to sell an unwanted antivirus subscription:
* Tricky UI: Unchecking the optional protection box during payment actually adds it to your order, with no option in the UI to remove it.
* Delayed Separate Billing: The antivirus subscription fee is charged separately ~6 hours after the eSIM purchase.
* Weekly Subscription: The add-on is a recurring weekly subscription (€0.50 for week one, then €0.99/week), not a single payment.
* 24-Hour Cancellation Lock: While a cancellation link is provided via email, the system prevents you from canceling until 24 hours after purchase.
It only cost me an extra €0.50 eventually, but setting up so many checkout traps is disappointing for a company that markets itself around security. Be very careful at checkout.”