This is a scam. One week into using this, the data stopped working. I was promised a refund and did not get one. DO NOT USE!
I used Jetpac eSim for my family and myself on a two week trip trough USA and Canada and it worked without any hiccups. Deploying the eSim to all mobile phones (iPhones) was no problem and the network was good in all situations. None of us complained about slow network speeds and sometimes the kids turned to the mobile network for gaming instead of slow hotel WiFi. We had to buy a new package once and it was booked directly to the right phone with no issue.
5GB of the 35GB in the year is for social media app. So you know the Hong Kong ISP is able to identify which app you are using.
What I find is that riding share App like Lyft (I didn't try uber) cannot connect to the internet under this esim. I tried it on both iphone and android phone, same issue. Once connected to VPN or airport wifi, the issue will be gone. I guess it's due to Riding share App like Uber/Lyft are illegal in Hongkong. Complained to Mobimatter about this issue. The customer service are quite difficult to follow my debug, give up.
The rest works OK, fastest speed is 4G but enough for me. The rest of internet service went well.
The data service felt slow when I was connected on Rogers 5G. In some areas even though my phone showed connected to the network I couldn't get a data connection.
bought 5GB but after use 3.2GB in the US, the rest of data cannot be used any more. dont't find the support button at that time and it is wasted. the webpage of esim4travel will freeze sometimes.
later bought another US/Canada data plan and it is better because price per GB is higher but compated with another hongkong plan I bought later, it is still too slow in speed. 4G shows and no LTE for no 5G phones in esin4travel esim.
4 stars for customer service and purchase policy: bought an eSim for Canada but can't use in northeast Quebec.
Support troubleshooted and determined its network provider Rogers does not cover the area:
Fully refund the purchase, right away - i meant in couple of hours 😀 good business model.
Will try Breeze again. 👍
First use in EU was ok. Very disappointed this time: bought eSim for Canada but there is no service in northeast of Quebec.
Request a refund but MobiMatter charged $3 usd for processing fund - 30% of the purchase.
The reason: I did not read the fine print that MobiMatter network provider is Rogers and I did not verify that Rogers does not cover the area!!! That's the customers responsibility!!!
This is totally ridiculous. No more MobiMatter. You should think again of using MobiMatter.