Reviews
Write a reviewPoor reception and response times in USA, totally non-functional in Canada - have had to abandon the service and buy another eSim from a different supplier. Support was responsive but unable to fix or provide a refund. I would not recommend this provider and would not use again.
AirHub Mobile is fraudulent; avoid it like the plague.
I bought an eSim for my 21 day vacation, it was a 30gb data plan. 4 days in my vacation and after using only 3.5gb the eSim stopped working out of nowhere. I sent an email to customer service, a message on their app and I tried to contact them any way possible. They take more than 24h hours sometimes 48 hours to answer back to their email. I even answered back to one of their emails 2 mins after they sent one to me and they took 24+ hours to answer back. After 5 days of waiting for them to fix the issue I had to buy another eSim from another company because I needed data to travel. They never figured out the issue and they never want to give me a refund. This was the worst customer service I ever experience! The eSim from AirHub didn't worked for the rest of the trip. NEVER BUY A eSIM FROM AIRHUB!! This is a scam!
Airhub sim worked very poorly in USA, did not work at all in Canada. Support non-existant.
The app is okay. It is easy to get started and has cheap enough prices, but I had a service issue where every time the sim would switch between networks/carriers, I'd lose data service and had to restart the phone every time. It's pretty annoying as I've had to make sure the data is working every few hours, as there is no notification, and just moving around within the town would trigger it.