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Customer Reviews
See what travelers are saying about their Canada eSIM experience. Real feedback from real users to help you pick the best plan for your trip.
“Good connection and price, but deceptive dark patterns during checkout
The eSIM performed well in Canada with strong coverage and good speeds. However, Stellar uses misleading checkout design to sell an unwanted antivirus subscription:
* Tricky UI: Unchecking the optional protection box during payment actually adds it to your order, with no option in the UI to remove it.
* Delayed Separate Billing: The antivirus subscription fee is charged separately ~6 hours after the eSIM purchase.
* Weekly Subscription: The add-on is a recurring weekly subscription (€0.50 for week one, then €0.99/week), not a single payment.
* 24-Hour Cancellation Lock: While a cancellation link is provided via email, the system prevents you from canceling until 24 hours after purchase.
It only cost me an extra €0.50 eventually, but setting up so many checkout traps is disappointing for a company that markets itself around security. Be very careful at checkout.”
“Bought an eSIM for 3 days from Superalink because I ran out of my local operator's data at the end of the month. Got an email, activated, it all worked fine without issues. Just needed to enable roaming in the eSIM options, I think.”
“ESIM.DOG's North America eSIM (AT&T USA/Freedom Mobile Canada) automatically connects to other networks as well (Verizon, T-Mobile, Bell, Rogers, and TELUS) while not transmitting data. Manual network selection is necessary. Support leads you in circles. Freedom Mobile has very limited coverage outside major cities.”
“I cannot recommend this provider.
My purchase confirmation email contained the complete eSIM activation QR code and activation details, but it was also CC'd to a personal Gmail address (praveenasaravanan95 -at- gmail dot com). As far as I can tell, anyone receiving that email also receives everything needed to install the eSIM. I reported this as a potential security issue and repeatedly asked to speak with a human, but only received AI-generated replies. My request for a human representative was ignored.
In addition, there is no purchase history or data usage information available in my account, so I have no way of verifying how much data remains on the eSIM.
Although the eSIM does connect and appears to work, the lack of transparency and the apparent disregard for a legitimate security concern mean I cannot recommend GigaTel.”
“Absolutely terrible. Unusably slow speeds and the random country VPN exit point means many sites won't load.”
“Generally very good coverage with 4G in smaller towns and 5G in Toronto. Simple setup process and no problems.”
“The esim caused 2 APNs to be set up. The default APN Orange did not work with Rogers in Canada. Selecting the second APN nju got the mobile data going.
Internet breakout was in Poland. There was a noticeable but acceptable delay.”
“I bought the eSIM for Canada through esim.dog (9GB, 10 days, Rogers). I like how transparent they are about where the SIM card termination and network is located with multiple options. Setup was smooth, and I just had to remember to turn on Roaming after activating it. Speeds are decent with latency of about 257 ms (thanks to termination in UK/Poland), but it seems like all”
“Worked flawlessly. Polish IP. Easy to buy with no app”
“Doesn't work in Canada, tried Rogers Wireless (Blue) and Freedom Mobile Canada (Black) routes.
Fortunately, support is good and will give you a refund.”
“Can't do handshake no matter what I try.”
“It showed connecting to the network but internet was not working. Waste of time.”
“The customer service is outstanding! They are so fast and kind. Also Great value for the price. I'm getting better data than the major carriers.”
“IP address is poland, I want to have canada local IP address”
“works in ontario with my Sony Xperia IV!!!!!!!! phone call works, texts were a little laggy so I just rebooted my phone and then they all came in lol”
“Worked flawlessly, full speed to the last megabyte. No annoying app required.”
“Worked well through 4 Canadian provinces. Tethering worked perfectly too.
SIM seemed to be provided via a Polish network as I often got search results that assumed I was in Poland.”
“No internet, no signal. Support not answering”
“Like Ben who gave a review. I tried everything to get this to work. It would show I had signal but would not pass data. I looked it did not auto getting APN settings. I tried many settings and could never get it to allow any data in. So it was a waste of money my wife also lost money on breeze. I did go to a different esim company (Globalesim) that allowed bell and was able to setup an apn that worked fine for that company.”
“Eskimo eSIM- caution!!
After you install the Eskimo travel eSIM, trial or otherwise and decide to deactivate and close your account. The device can no longer be used again should your sell your smart phone or give to someone else. Quote in the Eskimo Support and email: "You will also not be able to create a new account on the same device in the future." Speeds were 50-90MbpsDL/4-9Mbps UL, not too bad.
Basically, your Android or iPhone device is black listed from future installation by a new user or same owner. SOL in either case.
Due to this condition, I generously gave a 1-Star rate for re-installation that was impossible after deletion and deactivation of 1st time use account even if I were to purchase a plan and scan the original QR code. Not a good way to market the product.
🚫 Definitely not recommended for:
• Shared devices
• People trying to test their service first
• Reuse with new accounts for friends/family”
“Signed up for them because their website advertises Rogers as provider, and Rogers is the only provider with service in the remote location I travelled to. Upon activating the esim, the provider was actually Telus, and did not work where I was. I contacted PhoneBox to request a transfer to Rogers or a refund, but was denied on both accounts. This company is horrible, customer service is unwilling to help. I would strongly recommend looking elsewhere for a service provider.”
“a lot of websites and apps did not work. e.g, swarm.
dns did not resolve them. i had to use a vpn additionally.
carriers:
rogers did not connect. telus and bell worked with above limitations.
also, it was LTE for me, not 5G.”
“The esim would not connect to their partner provider's (Rogers) networks, I spent all day emailing back and forth with breeze customer service trying to get the right apn settings but they were clueless and could only tell me to create an apn and put data.esim into the apn field and nothing else. This did not work. I tried the apn settings that I found on rogers website, but they also did not work.
fyi using a xiaomi 14t which is esim enabled. I followed all of the set up instructions available on Breeze's website.
complete waste of a day.”
“Don't by , not working in Canada, help center not help nothing !”
“Follow up with previous comment. Email with barcode sent later.
Data works and the price is lowest for 5GB. If you don't mind immediately activation. And also, so far I don't know how much data is left in my data plan. Location is Ontario.”
“purchased the 5GB canada esim from esimzon.
The only way to pay is paypal, which is notorious for not easy of refund if getting into trouble.
After I purchase, it seems the esim is immediately activated and I didn't find a place to see the barcode for esim activation.
Is this a scam website?”
“Ok”
“I learned the hard way that my phone signal didn’t reach in Canada lol but Breeze came through! It was pretty smooth and internet was very fast, no lag at all. It was a first time experience but will definitely use it next time. S/o to a reddit user who suggested it.”
“I didn’t receive anything after paying the money”
“Amin”
“I used Jetpac eSim for my family and myself on a two week trip trough USA and Canada and it worked without any hiccups. Deploying the eSim to all mobile phones (iPhones) was no problem and the network was good in all situations. None of us complained about slow network speeds and sometimes the kids turned to the mobile network for gaming instead of slow hotel WiFi. We had to buy a new package once and it was booked directly to the right phone with no issue.”
“5GB of the 35GB in the year is for social media app. So you know the Hong Kong ISP is able to identify which app you are using.
What I find is that riding share App like Lyft (I didn't try uber) cannot connect to the internet under this esim. I tried it on both iphone and android phone, same issue. Once connected to VPN or airport wifi, the issue will be gone. I guess it's due to Riding share App like Uber/Lyft are illegal in Hongkong. Complained to Mobimatter about this issue. The customer service are quite difficult to follow my debug, give up.
The rest works OK, fastest speed is 4G but enough for me. The rest of internet service went well.”
“The data service felt slow when I was connected on Rogers 5G. In some areas even though my phone showed connected to the network I couldn't get a data connection.”
“it was great”
“bought 5GB but after use 3.2GB in the US, the rest of data cannot be used any more. dont't find the support button at that time and it is wasted. the webpage of esim4travel will freeze sometimes.
later bought another US/Canada data plan and it is better because price per GB is higher but compated with another hongkong plan I bought later, it is still too slow in speed. 4G shows and no LTE for no 5G phones in esin4travel esim.”
“4 stars for customer service and purchase policy: bought an eSim for Canada but can't use in northeast Quebec.
Support troubleshooted and determined its network provider Rogers does not cover the area:
Fully refund the purchase, right away - i meant in couple of hours 😀 good business model.
Will try Breeze again. 👍”
“First use in EU was ok. Very disappointed this time: bought eSim for Canada but there is no service in northeast of Quebec.
Request a refund but MobiMatter charged $3 usd for processing fund - 30% of the purchase.
The reason: I did not read the fine print that MobiMatter network provider is Rogers and I did not verify that Rogers does not cover the area!!! That's the customers responsibility!!!
This is totally ridiculous. No more MobiMatter. You should think again of using MobiMatter.”
“Poor reception and response times in USA, totally non-functional in Canada - have had to abandon the service and buy another eSim from a different supplier. Support was responsive but unable to fix or provide a refund. I would not recommend this provider and would not use again.”
“The app is okay. It is easy to get started and has cheap enough prices, but I had a service issue where every time the sim would switch between networks/carriers, I'd lose data service and had to restart the phone every time. It's pretty annoying as I've had to make sure the data is working every few hours, as there is no notification, and just moving around within the town would trigger it.”
“Very inconsistent service. Most of the time not working at all. Ended up buying a different esim. It was the cheapest option for 3gb over 30 days. Sometimes strangely also not working for specific websites.”
“Customer service is inexistent.
Tried 3 times, not a single response. Very frustrating.
Voice service is patchy. Does not work on AT&T. Workaround is a voice over data solution for which you need a QR code that is delivered by customer service, if they exist.
So no voice :(
Activation was ok.
”
“I had initial problems setting it up and the online chat support guy was excellent in helping me sort it out.”
“Bought a 20gb esim voucher. Worked for 1.6gb lost connection. Can’t access data and customer service terrible”
“Not a great experience so far. When the internet works it's fantastic but speed internet has gone down on several occasions at peak times and often mid day when Europe markets are closing. I don't recommend this service one bit! A real lack of consistency with the services.. ”
“I live in Canada and wanted to test this provider before I go on vacation. I worked immediately and it showed LTE on my Pixel 6. However, the data rate was very very slow. I ran Ookla and it showed 5M. But when I was at my work place, it showed LTE+ and it was much faster. A few months later, my phone broke and I had to get a replacement. Obvioulsy I was unable to uninstall the profile from my old phone. It was impossible to get the same profile to re-install on the new phone. I worked with customer service for over an hour, they sent me a new profile in QR code but unable to get activated. They sent me another code but this time it wouldn't install. I would just forget about them if I had not already purchased a data plan for Italy. Story to be continued...”
Canada Travel eSIM FAQ
Everything you need to know about using eSIMs in Canada
How many travel eSIM brands (providers) are available for use in Canada, and how many prepaid data plans are there?
Canada is supported by more than 240 travel eSIM brands, offering more than 16, 400 prepaid data plans. This wide variety of options makes it easy for travelers to find an eSIM that suits their needs.
Are there any unlimited data eSIM plans available for Canada?
Yes, several providers offer unlimited data eSIM plans for Canada. Providers such as Earth Esim, abesteSIM, Yesim, Roamify, MicroEsim, esimzon, EscapeSIM, RedEx eSIM, Orange Travel, and FairPlay all list unlimited data options. Most of these plans allow tethering and may throttle speed; Earth Esim has a speed limit of 1Mbps and esimzon a limit of 10Mbps, while the others may throttle without a fixed limit. Prices for unlimited plans range from about $4 to $70 USD, with the lowest starting around $3.99 for Earth Esim and the highest near $70 for several providers. All plans support 5G networks, and some require eKYC verification. Travelers should compare the validity period and specific features to choose the plan that best fits their data needs.
What are the major mobile networks available for a travel eSIM in Canada?
In Canada, the primary Mobile Network Operators (MNOs) providing infrastructure for travel eSIMs are:
Rogers Wireless: The largest wireless carrier in Canada, offering extensive nationwide coverage.
Bell Mobility: A major provider with comprehensive network services across the country.
Telus Mobility: Known for its wide-reaching network and high-speed services.
Freedom Mobile: A regional carrier focusing on urban areas in Ontario, British Columbia, Alberta, and Manitoba.
Additionally, Canada has several Mobile Virtual Network Operators (MVNOs) that lease access from these major carriers to offer mobile services. Examples include Virgin Plus and Fido Mobile. However, most travel eSIMs rely on the infrastructure of the primary MNOs rather than MVNOs.
Can I get a travel eSIM with a phone number and SMS for Canada?
Yes, several vendors sell travel eSIMs that give you a Canada‑dialing code (+1) phone number with full inbound and outbound voice and SMS support. Providers offering such plans include Airalo, ESIM DOG, Roamtell, Roamify, RedEx eSIM, and Global Starlink. All of these give you a local Canadian number that can receive and send SMS messages within Canada, with validity periods ranging from 3 days to 60 days and data allowances from 1 GB to 50 GB. Prices on the market start around $8.50 USD for the smallest Airalo data bundle and can rise to roughly $48 USD for larger data packages, while Roamify and RedEx eSIM offer similar ranges, providing flexibility for short‑term and more extended stays.
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All Travel eSIM Providers for Canada
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