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I recently purchased a premium eSIM plan from Yoho Mobile, expecting reliable service during my travels. Unfortunately, the experience was consistently disappointing across two different countries: the United Kingdom and Israel.
Connectivity Issues: The internet connection was highly unstable in both countries. While it occasionally worked, it would frequently drop without warning. More critically, VoIP services were virtually unusable. Calls via VoIP.ms would initiate but drop immediately, and WhatsApp calls would connect briefly before losing connection.
Device Compatibility: I tested the eSIM on two different devices—my Samsung S24 and my wife's Pixel 9—both experienced identical issues, indicating the problem was not device-specific.
Server Location Concerns: It appears that Yoho Mobile routes its traffic through servers in Hong Kong. This routing caused additional complications, as certain AI services and applications are restricted or blocked in that region. Without a VPN, many essential apps were inaccessible.
Unexpected Discrepancy in Reviews: What puzzles me is the overwhelmingly positive reviews Yoho Mobile has received on platforms like Trustpilot, boasting a 4.7 rating. Given my experience, I find it hard to reconcile such high ratings with the service I encountered. It's surprising that a company providing this level of service maintains such a high rating, especially when most providers in this sector have more moderate reviews.
Resolution: Out of necessity, I switched to another eSIM provider. The difference was immediate and stark—stable internet connectivity and fully functional VoIP services without the need for a VPN.
Conclusion: Despite positive reviews I encountered during my research, my experience with Yoho Mobile was overwhelmingly negative. The combination of unreliable connectivity, server-related restrictions, and the discrepancy between advertised and actual service quality makes it difficult to recommend their services.
TERRIBLE !
THIS IS A SCAM WEBSITE!!
dont buy from them, they send me an expired QR code and when I asked them why they asked me if my phone was manufactured in China. I have an iPhone which is stated as supported in their website and sure it's manufactured in China.
They sent me a link saying that phones PURCHASED in China are not supported. I bought my Phone in the UK and they say that since the device is not manufactured there they will keep my money. The QR Never worked
Good value but connectivity sketchy outside of major metropolitan areas
It’s a typical scam - don’t use it.
I had issue from beginning.
First I couldn’t install it and they told me I need to be in the destination country.
Later after reaching destination country it was still not working.
I spent like TWO HOURS with them on support chat and they didn’t help and they don’t want to give me my money back.
Strongly not recommend - use anything else but not that.
I've now bought and used 30-40 eSIMs in various countries and some are better than others. But by far, Airhub is the WORST. Did not work at all in some countries that were advertised (Canada/Monaco) and customer support was a bang-your-head against-a-wall situation.
NEVER AGAIN.
the experience was terrible. SCAM!!!!!!!
and when i texted them they just kept tell me to wait for ever!!!!!!
I purchased my Esim and it give me my Qrcode afterwards. I tried sending them an email but there was no reply. Also, I tried their chat on their website it they replied but didnt give me a QRcode still.
Dont think of going with this !!!!!!
Very bad! Be aware!!!!
Lost 45$ canadian dollars
Paid a 31$ usd esim card for spain
Link said expired 1 day data product
Tried to contact them, only possible via email!
Was leaving next day so bought from Global instead
Lost 45$
Dont buy
Worked well in UK + Poland. Had no problems. Bought monthly plans currently... Will update later if any bad issues occurred
we bought esim, we received payment receipt through email and didn't receive QR code. they are asking to log in and it never allows us to log in.. complete scam..I recommend esimdb to remove this scam company from list. DONT BUY!!!!
esim wasn't working, customer service wasn't able to solve the problem during the stay in the UK. Refund was refused
Bought the "Europe 30 Day 1GB" E-sim connecting to the O² network in the UK. Works great, and getting the exact same connection speeds (25-35mbps) as my friend's phone which is using an O² SIM.
SIM simply did not work in Singapore and support was non existent!!
tried to get me to use their portal which wanted me to accept cookies without information on them, a real no no.
SIM supplied for UK was not as advertised connected to EE not O2.
Will not be using them again!
The service was okay on 5G, but the moment it switched to 3G or LTE it was horrible - slow, to non-existent, frustrating and unreliable. I would try another provider next time.
Currently, there are over 100 travel eSIM brands offering service in United Kingdom, with a substantial selection of over 4200 prepaid data plans available. This wide variety of options makes it easy for travelers to find an eSIM that suits their specific requirements and data usage needs while visiting the country.
Several providers offer unlimited data eSIM plans for United Kingdom, including Firsty, Yoho Mobile, Airhub, Billion Connect, Roamify, Truely, Yesim, and ETravelSim. Please be aware that these plans may have limitations, such as speed throttling or maximum speeds (ranging from 256kbps to 5Mbps), and some may be exclusive to new users. Pricing for these unlimited plans generally ranges from approximately $0.00 to $29.88 USD, depending on the validity period and provider.
EE: A major UK mobile network operator providing extensive 4G and 5G coverage.
O2: A leading mobile network operator in the UK, offering comprehensive 4G and 5G services.
Vodafone: A prominent UK mobile network operator with widespread 4G and 5G coverage.
Three: A significant UK mobile network operator known for its 4G and expanding 5G services.
In addition to these major operators, the UK hosts several Mobile Virtual Network Operators (MVNOs) that provide mobile services by leasing access from the primary carriers. Notable local MVNOs include Tesco Mobile and Lyca Mobile. It's important to note that most travel eSIMs rely on the infrastructure of the major Mobile Network Operators rather than MVNOs.
Summarized by Gen AI. Last updated: