Does not permit turning on mobile hotspot/tethering on iPhone. Tells you to call 707 but of course they block calls. Roam internationally and call their UK number and they still can’t enable it.
I used Truphone mainly in San Francisco. Sometimes I had reception of 3G and upwards and still couldn’t reach the internet. Any service from messengers and navigation apps did not connect to the internet in maybe 1/3 times. That is too much for me. This is why I am
disappointed.
On top of that, even in Downtown areas I sometimes had poor reception (Edge).
All in all, when it worked the speed was fine but reliability is not given everywhere. Would not buy again.
Used Truphone throughout my 2 month trip in the US, but was extremely disappointed by the service. At first, I was barely getting any service at all so I contacted their support who told me I needed to restart my phone to get it working (maybe include those instructions in the setup of the eSIM next time?).
This managed to get it to work, but I still had fairly limited service. I would get no higher than H+ service in cities, and on highways I would have no service whatsoever (usually only getting E at most). I know it wasn't because I was in a rural location because I had a 2nd SIM card that I was trying to avoid using, but every time I couldn't get service from Truphone (which was very often), I would switch to it and it would give me LTE service every time.
Truphone was extremely unreliable and frustrating to use and I do not recommend it to anyone.
GET 10% OFF
