I bought their Asia 5 Countries eSIM to use in Singapore but had problems activating it. The eSIM installed and connected to the network but wouldn't activate and provide data. I wasn't able to get any support as there's only a chat bot. Having to pursue a refund through PayPal.

Sep 9, 2024

Voye Global

Jonused in Singapore

The setup was fast and smooth and the eSIM worked from the moment I landed in Fiji.

The issue I have is that it was constantly limited to 3G speeds. Even then, although the cellular signal was at full strength, web pages would take aaaaaaages to load or sometimes not load at all.

I reached out to their support team, but it seems the service is limited because it is an eSIM. My mother purchased a physical SIM card from the same local telco that I was using (Digicel) and she got a much better deal (165GBs) with fast LTE speeds at about the same price that I paid for 5GB at 3G speeds.

I understand that the infrastructure here is limited and eSIMs might be a newer technology that needs time to be developed; but I would have appreciated a heads-up when I was purchasing the eSIM so I would’ve at least known I’d only get 3G speeds.

My two cents - if you can wait to buy an eSIM at the airport when you land, please do. They have much better data bundles for tourists.

Aug 13, 2024

Airhub

Gunnyused in Singapore

SIM simply did not work in Singapore and support was non existent!!
tried to get me to use their portal which wanted me to accept cookies without information on them, a real no no.

SIM supplied for UK was not as advertised connected to EE not O2.

Will not be using them again!

Jul 31, 2024

MobiMatter

sk4rtused in Singapore

So far all the esims I've got with mobimatter worked flawless, in Taiwan I had to adjust the connection network manually once, but it was a minor issue.

Jul 6, 2024

GLOBAL YO

Gizused in Singapore

After about 18 hours and 300 Mb traffic the esim produced a 'PDP authentication error' and stopped working. I send them an email and contacted them through the in-app help. Never got any reply.
Later, in Thailand I tried again to activate this esim, but kept getting the same error.
This was supposedly a 3 Gb in 7 days esim, so clearly I got scammed by them :(

May 9, 2024

GLOBAL YO

Saimused in Singapore

Very poor...do not buy..
Customers care do not reply.Very bad Network

Apr 30, 2024

Nomad

Beppeused in Singapore

easy to install with app and the most important worked at first short and works well

Sep 12, 2023

Nomad

Mathieuused in Singapore

Internet was terrible and almost not usable.
Very slow to no connection at all even if I was in 5G with full network reception.

Contrary at what it advertise on the website, was only able to connect to Singtel but not starhub

May 16, 2023

Nomad

skused in Singapore

It worked just fine. Coverage was very good on Sigtel LTE. Speed was decent. It’s a roaming eSIM via Hong Kong but not much downside imo.

Their app is easy to use.

Good value for money.

Oct 13, 2022

Nomad

Travellingused in Singapore

Buying process was all fine, as was install and activation process on my S21. But it doesn't work as the eSIM seems to be provisioned with the wrong APN, so I can't access data. It's locked to a default of KPN Internet, and doesn't allow manually APN adds. So seems useless?

Aug 12, 2022

UPeSIM

Stoychoused in Singapore

Overall bad expiriance. Sent qr code, witch was not readable, tried to add the plan with the code - sent me msg that the plan was already activated. There is a lot of esim providers. I will not use MySIM again.

Apr 9, 2022

Frequently Asked Questions

What are the major mobile networks available for a travel eSIM in Singapore?

Singapore offers several mobile network options for travelers utilizing eSIM technology. The major Mobile Network Operators (MNOs) include:

Singtel, the country’s largest mobile network provider offering widespread coverage.
StarHub, a prominent network known for its innovative services and reliable connectivity.
M1, a competitive carrier providing a range of mobile communication solutions.

In addition to these major carriers, several Mobile Virtual Network Operators (MVNOs) operate in Singapore, such as Circles.Life and Giga+. These companies utilize the infrastructure of the larger MNOs to provide service. Most travel eSIMs available utilize the networks of these major Mobile Network Operators for connectivity.

How many travel eSIM brands (providers) are available for use in Singapore, and how many prepaid data plans are there?

Currently, eSIMDB lists over 80 travel eSIM brands offering service in Singapore, with a substantial selection of over 3700 prepaid data plans available. This wide variety of options makes it easy for travelers to find an eSIM that suits their specific data needs and budget while visiting the country.

Summarized by Gen AI. Last updated: April 18, 2025