Find the best eSIM for Singapore
Reviews
Write a reviewCharging more than what displayed, sim is working fine , but doing fraudulent activities
I bought their Asia 5 Countries eSIM to use in Singapore but had problems activating it. The eSIM installed and connected to the network but wouldn't activate and provide data. I wasn't able to get any support as there's only a chat bot. Having to pursue a refund through PayPal.
The setup was fast and smooth and the eSIM worked from the moment I landed in Fiji.
The issue I have is that it was constantly limited to 3G speeds. Even then, although the cellular signal was at full strength, web pages would take aaaaaaages to load or sometimes not load at all.
I reached out to their support team, but it seems the service is limited because it is an eSIM. My mother purchased a physical SIM card from the same local telco that I was using (Digicel) and she got a much better deal (165GBs) with fast LTE speeds at about the same price that I paid for 5GB at 3G speeds.
I understand that the infrastructure here is limited and eSIMs might be a newer technology that needs time to be developed; but I would have appreciated a heads-up when I was purchasing the eSIM so I would’ve at least known I’d only get 3G speeds.
My two cents - if you can wait to buy an eSIM at the airport when you land, please do. They have much better data bundles for tourists.
SIM simply did not work in Singapore and support was non existent!!
tried to get me to use their portal which wanted me to accept cookies without information on them, a real no no.
SIM supplied for UK was not as advertised connected to EE not O2.
Will not be using them again!
So far all the esims I've got with mobimatter worked flawless, in Taiwan I had to adjust the connection network manually once, but it was a minor issue.