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In terms of speed it wasn’t particularly fast or slow, just average. The connection was mostly through SIMBA, but in some locations it switched to StarHub. The biggest drawback was that, since it was roaming via Hong Kong, I couldn’t use ChatGPT.
Supera link functioned perfectly for me in Singapore when i visited last march, providing 5G coverage across the whole city on the local du network
But when visiting smaller island nations, you might find that the local networks have limitations. It's worth thinking about how internet access is provided to these little islands
Charging more than what displayed, sim is working fine , but doing fraudulent activities
I bought their Asia 5 Countries eSIM to use in Singapore but had problems activating it. The eSIM installed and connected to the network but wouldn't activate and provide data. I wasn't able to get any support as there's only a chat bot. Having to pursue a refund through PayPal.
The setup was fast and smooth and the eSIM worked from the moment I landed in Fiji.
The issue I have is that it was constantly limited to 3G speeds. Even then, although the cellular signal was at full strength, web pages would take aaaaaaages to load or sometimes not load at all.
I reached out to their support team, but it seems the service is limited because it is an eSIM. My mother purchased a physical SIM card from the same local telco that I was using (Digicel) and she got a much better deal (165GBs) with fast LTE speeds at about the same price that I paid for 5GB at 3G speeds.
I understand that the infrastructure here is limited and eSIMs might be a newer technology that needs time to be developed; but I would have appreciated a heads-up when I was purchasing the eSIM so I would’ve at least known I’d only get 3G speeds.
My two cents - if you can wait to buy an eSIM at the airport when you land, please do. They have much better data bundles for tourists.
SIM simply did not work in Singapore and support was non existent!!
tried to get me to use their portal which wanted me to accept cookies without information on them, a real no no.
SIM supplied for UK was not as advertised connected to EE not O2.
Will not be using them again!
So far all the esims I've got with mobimatter worked flawless, in Taiwan I had to adjust the connection network manually once, but it was a minor issue.
After about 18 hours and 300 Mb traffic the esim produced a 'PDP authentication error' and stopped working. I send them an email and contacted them through the in-app help. Never got any reply.
Later, in Thailand I tried again to activate this esim, but kept getting the same error.
This was supposedly a 3 Gb in 7 days esim, so clearly I got scammed by them :(
Very poor...do not buy..
Customers care do not reply.Very bad Network
easy to install with app and the most important worked at first short and works well
Internet was terrible and almost not usable.
Very slow to no connection at all even if I was in 5G with full network reception.
Contrary at what it advertise on the website, was only able to connect to Singtel but not starhub
It worked just fine. Coverage was very good on Sigtel LTE. Speed was decent. It’s a roaming eSIM via Hong Kong but not much downside imo.
Their app is easy to use.
Good value for money.
Buying process was all fine, as was install and activation process on my S21. But it doesn't work as the eSIM seems to be provisioned with the wrong APN, so I can't access data. It's locked to a default of KPN Internet, and doesn't allow manually APN adds. So seems useless?
Overall bad expiriance. Sent qr code, witch was not readable, tried to add the plan with the code - sent me msg that the plan was already activated. There is a lot of esim providers. I will not use MySIM again.
Currently, there are over 90 travel eSIM brands available for use in Singapore, accompanied by over 4900 prepaid data plans. With such a wide variety of options, travelers should easily be able to find an eSIM that suits their specific data requirements and budget while visiting Singapore.
Unlimited‑data eSIM options are available for travelers who want to stay connected in Singapore.
Providers such as Firsty, Yoho Mobile, abesteSIM, MicroEsim, Billion Connect, Roamify, Truely, and Yesim all offer plans that advertise unlimited data. The speeds are typically capped – for example, Firsty limits agreed data to 256 kbps, while most other providers cap speeds at around 5 Mbps and may throttle traffic during peak usage. The price range for these unlimited plans varies from free (0 USD) up to roughly 30 USD, giving customers several choices depending on budget and desired validity period.
In Singapore, the primary Mobile Network Operators (MNOs) are:
Singtel: Singapore's largest telecommunications company, offering extensive mobile services and comprehensive network coverage.
StarHub: A major telecom provider delivering a wide range of mobile services, including 4G and 5G data, with a strong market presence.
M1 Limited: A significant player in the telecom industry, providing diverse mobile services and investing in network infrastructure enhancements.
SIMBA (formerly TPG Telecom): A newer entrant in the market, offering competitive mobile services with a focus on affordability.
Additionally, Singapore hosts several Mobile Virtual Network Operators (MVNOs) that lease access from these major carriers to offer their own mobile services. Notable local MVNOs include Circles.Life, which operates on the M1 network, and GOMO by Singtel. It's important to note that most travel eSIMs rely on the infrastructure of MNOs rather than MVNOs.
Summarized by Gen AI. Last updated: