It was almost unusable. I bought 5G but I had trouble connecting, perhaps due to incorrect APN settings. Sometimes it miraculously connected after trial and error, but in the end I couldn't even use 500M. When I tried to contact them, they were slow to reply, and in the end, when I returned home, they replied simply 'not sure'.
The setup process was simple and smooth. However, after the Airalo data connection was working, I noticed that I was surfing the web with an IP address from Poland and had pretty bad performance (high latency/low bandwidth; sometimes simple web pages took half a minute to load despite a good 4G/LTE signal). I first put that down to overload of the cells from WINDTRE in the Lecce region, but accessing the same mobile network with my Swiss home provider SIM gave me much better performance (but admittedly at higher cost than the Airalo eSIM). Also, in some places my iPhone would stubbornly only connect to the Vodafone network with unusable EDGE data connection on the Airalo eSIM, while I had 4G WINDTRE coverage in the very same location on my home SIM.
Frequently Asked Questions
Does Airalo offer unlimited data eSIM for Italy?
Airalo does not provide a truly unlimited data eSIM for Italy. The two plans marked “Unlimited” actually allow 3 GB per day, after which the speed drops to 1000 kbps.
If you need more data, Airalo offers fixed‑data options. For example, the 100 GB plan is valid for 180 days, and the 50 GB plan is valid for 90 days, each providing high‑speed 5G/LTE connectivity across Italy.
Does Airalo offer Italy eSIM with phone number and SMS?
Airalo does not provide Italy eSIM plans that include a phone number or SMS capability. All Italy eSIMs sold through Airalo are data‑only, so you receive a data allowance with no inbound or outbound voice or text services. For voice and messaging, travelers typically use VoIP applications such as WhatsApp, Telegram, or iMessage, which operate over the data connection and do not require a local phone number.
How many data plans does Airalo offer for Italy?
Airalo supplies a total of seven single‑country data plans that can be used exclusively in Italy, and it also offers 27 multi‑country plans that include Italy as part of a broader coverage area. The single‑country plans range in price from about $4 to $185 and provide data amounts between 1 GB and 100 GB. These plans are further divided into two types: a small number of daily data cap plans that reset each day, and the larger set of fixed data cap plans that deliver a set amount of data for the entire validity period, which can span from 7 to 365 days. The multi‑country plans follow a similar pricing and data‑cap spectrum, offering flexibility for travelers who may need connectivity in several destinations beyond Italy.
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