It was almost unusable. I bought 5G but I had trouble connecting, perhaps due to incorrect APN settings. Sometimes it miraculously connected after trial and error, but in the end I couldn't even use 500M. When I tried to contact them, they were slow to reply, and in the end, when I returned home, they replied simply 'not sure'.
The setup process was simple and smooth. However, after the Airalo data connection was working, I noticed that I was surfing the web with an IP address from Poland and had pretty bad performance (high latency/low bandwidth; sometimes simple web pages took half a minute to load despite a good 4G/LTE signal). I first put that down to overload of the cells from WINDTRE in the Lecce region, but accessing the same mobile network with my Swiss home provider SIM gave me much better performance (but admittedly at higher cost than the Airalo eSIM). Also, in some places my iPhone would stubbornly only connect to the Vodafone network with unusable EDGE data connection on the Airalo eSIM, while I had 4G WINDTRE coverage in the very same location on my home SIM.
Frequently Asked Questions
Does Airalo offer unlimited data eSIM for Italy?
Airalo does not provide a truly unlimited data eSIM for Italy. The plans titled “Unlimited” give 3GB of high‑speed data per day and, after that amount is used, the speed is reduced to 1000 kbps. These plans are therefore fixed‑cap with a throttled speed rather than true unlimited high‑speed data.
Travelers who need larger amounts of data can choose from fixed‑data plans such as the Mamma Mia 50 GB plan for 30 days at $36.00 USD or the EUconnect 50 GB plan for 30 days at $49.00 USD. These options may be more cost‑effective for heavy data users compared to the daily‑limited “Unlimited” plans.
Does Airalo offer Italy eSIM with phone number and SMS?
Airalo does not provide Italy eSIM plans that include a phone number or SMS capability. All Italy eSIMs sold through Airalo are data‑only, so you receive a data allowance with no inbound or outbound voice or text services. For voice and messaging, travelers typically use VoIP applications such as WhatsApp, Telegram, or iMessage, which operate over the data connection and do not require a local phone number.
How many data plans does Airalo offer for Italy?
Airalo lists 18 single‑country data plans that are specifically sold for Italy, and an additional 50 multi‑country eSIM packages that include Italy in their coverage. These plans span a price range from about $4 to $185 and offer data capacities from 1 GB to 100 GB, with validity periods between 3 and 365 days. The single‑country plans typically feature daily data caps, meaning users receive a set amount of data each day, whereas the fixed‑data‑cap plans provide a lump sum of data that can be used at any time during the validity period.
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