It was almost unusable. I bought 5G but I had trouble connecting, perhaps due to incorrect APN settings. Sometimes it miraculously connected after trial and error, but in the end I couldn't even use 500M. When I tried to contact them, they were slow to reply, and in the end, when I returned home, they replied simply 'not sure'.
The setup process was simple and smooth. However, after the Airalo data connection was working, I noticed that I was surfing the web with an IP address from Poland and had pretty bad performance (high latency/low bandwidth; sometimes simple web pages took half a minute to load despite a good 4G/LTE signal). I first put that down to overload of the cells from WINDTRE in the Lecce region, but accessing the same mobile network with my Swiss home provider SIM gave me much better performance (but admittedly at higher cost than the Airalo eSIM). Also, in some places my iPhone would stubbornly only connect to the Vodafone network with unusable EDGE data connection on the Airalo eSIM, while I had 4G WINDTRE coverage in the very same location on my home SIM.
Frequently Asked Questions
How many data plans does Airalo offer for Italy?
In Italy, Airalo offers a variety of data plans across both single-country and multi-country options. There are seven single-country plans and twenty‑seven multi-country plans available. Prices range from $4.50 to $185.00, while data caps span from 1 GB to 100 GB. Plans are available in both fixed data cap format, which provides a set amount of data for the entire validity period, and daily data cap format, which limits data usage each day, allowing travelers to choose the option that best matches their usage needs.
Does Airalo offer unlimited data eSIM for Italy?
Airalo does not provide a truly unlimited data eSIM for Italy. The options that carry “Unlimited” in their name actually limit high‑speed data to 3 GB per day; after the daily allowance is reached the connection is slowed to 1000 kbps. Travelers who need more unrestricted data may consider one of the fixed‑amount plans that are available. For example, there is a 100 GB option that lasts 180 days and a 50 GB option that lasts 90 days, both priced at $185 and $100 respectively. These larger data plans can be more cost‑effective for heavy users compared with the daily‑limited, speed‑reduced “Unlimited” plans.
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