It was almost unusable. I bought 5G but I had trouble connecting, perhaps due to incorrect APN settings. Sometimes it miraculously connected after trial and error, but in the end I couldn't even use 500M. When I tried to contact them, they were slow to reply, and in the end, when I returned home, they replied simply 'not sure'.
The setup process was simple and smooth. However, after the Airalo data connection was working, I noticed that I was surfing the web with an IP address from Poland and had pretty bad performance (high latency/low bandwidth; sometimes simple web pages took half a minute to load despite a good 4G/LTE signal). I first put that down to overload of the cells from WINDTRE in the Lecce region, but accessing the same mobile network with my Swiss home provider SIM gave me much better performance (but admittedly at higher cost than the Airalo eSIM). Also, in some places my iPhone would stubbornly only connect to the Vodafone network with unusable EDGE data connection on the Airalo eSIM, while I had 4G WINDTRE coverage in the very same location on my home SIM.
Frequently Asked Questions
Does Airalo offer unlimited data eSIM for Italy?
Airalo does not offer a truly unlimited data eSIM plan for Italy. The plans that use the word “Unlimited” in their name provide a maximum of 3 GB of high‑speed data per day; after this limit the speed is reduced to 1000 kbps. Travelers who need more data can choose from fixed‑cap plans such as the Eurolink 100 GB for 180 days, the Eurolink 50 GB for 90 days, or the Eurolink 20 GB for 30 days, all of which allow higher‑speed data until the stated cap is reached.
Does Airalo offer Italy eSIM with phone number and SMS?
Airalo does not provide Italy eSIM plans that include a phone number or SMS capability. All Italy eSIMs sold through Airalo are data‑only, so you receive a data allowance with no inbound or outbound voice or text services. For voice and messaging, travelers typically use VoIP applications such as WhatsApp, Telegram, or iMessage, which operate over the data connection and do not require a local phone number.
How many data plans does Airalo offer for Italy?
Airalo offers seven single‑country plans that cover only Italy and 27 multi‑country plans that include Italy among their destinations. Within those 34 plans, 32 are fixed‑data‑amount plans with caps ranging from 1 GB to 100 GB, while the remaining two are daily data‑cap plans that refresh each day and can be purchased for validity periods between 7 and 365 days. Overall, prices start around $4 and go up to roughly $185, giving buyers a broad range of data volumes to choose from.
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