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See what travelers are saying about their Italy eSIM experience. Real feedback from real users to help you pick the best plan for your trip.

“Deceptive checkout, delayed hidden charges, and broken dashboard!
I placed an order in the evening just to buy an eSIM for Italy. Without clear transparency, Stellar Security automatically added a "Stellar Travel Protection" subscription to my cart. Then, at 3:00 AM, an unexpected separate charge of €0.49 was processed on my card for this protection, with a scheduled recurring monthly bill of €1.39 to follow.
To make matters worse, when I logged into my account to cancel it, the dashboard displayed "0 Active Subscriptions," making it impossible to cancel through their interface. On top of that, their email login verification code failed to arrive promptly.
Charging customers' cards hours after checkout for unwanted subscriptions while hiding them from the account management panel is completely unacceptable. Beware of hidden fees and check your bank statements carefully!”

“I've taken 2 esim with Stellar for our stay in Italy. Connection was really poor and when requesting Stellar support, Matthew didn't feel any hurry or attention to solve our problem. I ended up by buying another esim from another provider and I've asked to get reimbursed without any answer after 10 days. Worst experience ever ! Stellar to avoid”

“very good”

“Service not great for southern italy. Use Saily”

“I am extremely dissatisfied with the service I received. After only a few hours of use, my entire 10GB data package was already depleted, which is completely unacceptable and frankly impossible under normal circumstances.
This reflects very poorly on the company’s reliability and transparency. I did not pay for a service that fails so quickly and without any reasonable explanation.
I expect an immediate clarification and an appropriate resolution, as this level of service is unacceptable”

“reasonable prices, good connection. never lost connection before expiry date & time.”

“Nice”

“The esim worked great. It provided good speeds and connectivity matching providers that charge more than triple of microesim.”

“The esim worked great. It provided great connectivity where ever we went and great speeds too. The esim worked as soon as the flight landed and gave no problems throughout the trip.”

“According to the EscapeSIM rep, the service does not include calls or SMS, contrary to what is advertised.”

“11:10 inserted eSIM into the phone.
11:13 removed, and 215 MB out of 1 GB consumed. I go to check the data used:
System applications 545 KB, WhatsApp 24 KB, wallpaper carousel 10 KB, and Mi Browser 7 KB. Less than 600 KB in total.
215 MB compared to 600 KB is a big difference.”

“Was on a cruise ship for these four countries (MSC world Europea). This plan has multiple network carriers per country so I was able to have coverage even while on the boat in the middle of the ocean because it was able to switch carriers so quickly. Plus I got the Europe + USA plan so I was able to use the remaining data at home instead of using my regular cellular plan.”

“Terrible! Had connection a few times. Terrible customer service. Don’t waste your time.”

“Used the unlimited plan in France, Italy and Spain. Worked with no issues. ”

“I wouldn't recommend this provider. The network worked occasionally, but it was very unreliable. Even in downtown Rome, the internet would sometimes just stop working. It didn't work at all in a small village in France. My sister, who had bought a physical SIM card, saved us multiple times. It's frustrating not to have internet when you need it for traveling, especially when you've paid for it.”

“.”

“Do not use this service, it only connect to the wind internet service which is slow like 2G slow”

“Generally, sporadic. You get what you have paid for. In the following locations, you get very slow to non coverage:
Paris Orly airport
Florence Uffizi Galleria (2nd floor)
Florence IL Recetario restaurant
FLORENCE TIANTIANHONG Restaurante
Florence GiaoGiao restaurant
FLORENCE Hotel Cimabue 1st floor room 112
And so on and so forth.
Have contacted support, followed instructions to connect to specific networks, turned off wifi, restart phone, etc., nothing improves.
It's just too cheap to behave.
But to be honest, it worked well on open areas like on a road, outside a building. So using map on a road is perfect for this eSIM.”

“Zero”

“The initial 1G I purchased worked smoothly, making me think I'd made the right choice. However, when I bought an additional 10G as it was about to run out, I couldn't use it at all. I was grateful that they responded quickly when I reached out, but in the end I was unable to establish a connection and had to get a refund.
The customer service was commendable and it's a shame that I could not continue to have the good connection I experienced initially.”

“It was almost unusable.
I bought 5G but I had trouble connecting, perhaps due to incorrect APN settings. Sometimes it miraculously connected after trial and error, but in the end I couldn't even use 500M.
When I tried to contact them, they were slow to reply, and in the end, when I returned home, they replied simply 'not sure'.”

“It's good.”

“When the eSIM was connected with a supported network, it was great.
Unfortunately, the Maya eSIM wasn't smart enough to only choose supported networks. More often than not, it would choose a network that *wasn't* supported, meaning I'd have 5-bars of service but no data.
Maya support was helpful to point out that I could set my iPhone to "manual" and then choose a supported network, but that was a freakin' nightmare. We were choosing new networks multiple times per day.
Bad experience.”

“Extremely Very good for a short visit to different countries ..”

“suddenly stopped working for no reason after one day, while traveling, their support is not responding to any message.”

“Very good signal, fast connection, and a good customer service”

“The setup process was simple and smooth. However, after the Airalo data connection was working, I noticed that I was surfing the web with an IP address from Poland and had pretty bad performance (high latency/low bandwidth; sometimes simple web pages took half a minute to load despite a good 4G/LTE signal). I first put that down to overload of the cells from WINDTRE in the Lecce region, but accessing the same mobile network with my Swiss home provider SIM gave me much better performance (but admittedly at higher cost than the Airalo eSIM). Also, in some places my iPhone would stubbornly only connect to the Vodafone network with unusable EDGE data connection on the Airalo eSIM, while I had 4G WINDTRE coverage in the very same location on my home SIM.”
Everything you need to know about using eSIMs in Italy
India has more than 250 providers, and travelers can choose from over 23 000 prepaid data plans, giving a wide variety of options to suit their needs.
Yes. Several providers offer unlimited‑data eSIM plans for travel to Italy, including ESIM.DOG, Earth Esim, AeriSIM, ASIMGO, Roamify, abesteSIM, MicroEsim, Giga.Tel, Yesim, esimzon, SparkRoam, and Numero eSIM. These plans feature 5G connectivity, allow tethering, but include speed throttling with stated limits ranging from 128 kbps up to 10 Mbps depending on the specific plan. The price of unlimited data plans varies from about $1.39 to $11.13 USD for the shortest validity periods (typically 1–7 days). Travelers can choose a provider that fits their budget and desired speed within this range.
Italy's mobile network infrastructure is primarily supported by several major Mobile Network Operators (MNOs):
TIM (Telecom Italia Mobile): A leading operator offering extensive nationwide coverage and a comprehensive range of mobile services.
Vodafone Italia: Part of the global Vodafone Group, providing reliable services with a focus on high-speed internet access.
Wind Tre: Formed from the merger of Wind Telecomunicazioni and 3 Italia, offering competitive rates and comprehensive coverage.
Iliad Italia: A relatively new entrant known for affordable plans and rapidly expanding coverage.
Fastweb: Initially a broadband provider, now also offering mobile services with reliable nationwide coverage.
In addition to these MNOs, Italy hosts several Mobile Virtual Network Operators (MVNOs) that provide mobile services by leasing access from major carriers. Notable MVNOs include PosteMobile, which utilizes Wind Tre's infrastructure, and CoopVoce, operating on TIM's network. It's important to note that most travel eSIMs rely on MNO infrastructure rather than MVNOs.
Travel eSIM plans that provide a phone number and SMS capability for Italy are available from several providers. These include GlobaleSIM, EtravelSIM, JamboSim, ESIM.DOG, Giga.Tel, eSIMMigo and other providers not listed here.
The plans offer inbound and outbound voice plus inbound (and often outbound) SMS. Dialing codes vary: Giga.Tel’s Italy 20 GB/28 days and 25 GB/28 days use the local +39 code, while many other plans use foreign codes such as +1 (GlobaleSIM and JamboSim), +33 (France), +44 (UK) or +40 (Romania). Prices for plans that include SMS typically start around $4 for a 1 GB 7‑day plan (GlobaleSIM) and rise to about $12 for 25 GB 15‑28 day options (eSIMMigo). Validity periods range from 7 days up to 30 days, with Giga.Tel Italy plans and eSIMMigo offers extending to 28 days.
Summarized by AI, Last updated:
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