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I used Nesa Mobile during my Italy trip, had a wonderful experience, highly recommended!
Terrible! Had connection a few times. Terrible customer service. Don’t waste your time.
Used the unlimited plan in France, Italy and Spain. Worked with no issues.
I wouldn't recommend this provider. The network worked occasionally, but it was very unreliable. Even in downtown Rome, the internet would sometimes just stop working. It didn't work at all in a small village in France. My sister, who had bought a physical SIM card, saved us multiple times. It's frustrating not to have internet when you need it for traveling, especially when you've paid for it.
Good for patches then just stops working for a day or 2. Took half a day plus to get a response from support, and that was always a standardised and unhelpful answer (eg. “turn on eSIM”).
Do not use this service, it only connect to the wind internet service which is slow like 2G slow
Terrible!
The internet connection is not working at all.
The support team is very slow answering.
Generally, sporadic. You get what you have paid for. In the following locations, you get very slow to non coverage:
Paris Orly airport
Florence Uffizi Galleria (2nd floor)
Florence IL Recetario restaurant
FLORENCE TIANTIANHONG Restaurante
Florence GiaoGiao restaurant
FLORENCE Hotel Cimabue 1st floor room 112
And so on and so forth.
Have contacted support, followed instructions to connect to specific networks, turned off wifi, restart phone, etc., nothing improves.
It's just too cheap to behave.
But to be honest, it worked well on open areas like on a road, outside a building. So using map on a road is perfect for this eSIM.
Throttled and unusable. My travel plan from home is 5x more expensive per gb, but way faster. They have instant delivery and easy payment though for what it matters.
I am currently in north Italy at Lago dIseo close to Verona. I bought 3GB Monty eSIM for 5days. With almost full LTE reception I am experiencing single digit KB speeds, internet is only reasonably usable for text. At these speeds it is obviously impossible to use the data volume I paid for. Technically higher speeds are proven to be possible but I seem to be throttled after the first 100MB.
I can only recommend to avoid Monty eSIM.
I decided to take a chance and sign up on-site since it was cheap. Less than 1,000 yen for 5G. To my relief, it connected just fine.
The initial 1G I purchased worked smoothly, making me think I'd made the right choice. However, when I bought an additional 10G as it was about to run out, I couldn't use it at all. I was grateful that they responded quickly when I reached out, but in the end I was unable to establish a connection and had to get a refund.
The customer service was commendable and it's a shame that I could not continue to have the good connection I experienced initially.
It was almost unusable.
I bought 5G but I had trouble connecting, perhaps due to incorrect APN settings. Sometimes it miraculously connected after trial and error, but in the end I couldn't even use 500M.
When I tried to contact them, they were slow to reply, and in the end, when I returned home, they replied simply 'not sure'.
When the eSIM was connected with a supported network, it was great.
Unfortunately, the Maya eSIM wasn't smart enough to only choose supported networks. More often than not, it would choose a network that *wasn't* supported, meaning I'd have 5-bars of service but no data.
Maya support was helpful to point out that I could set my iPhone to "manual" and then choose a supported network, but that was a freakin' nightmare. We were choosing new networks multiple times per day.
Bad experience.
I ordered an Airhub 30-day Italy plan. Ordering was really simple, and I promptly received my QR Code. I can only speak well of the plan I purchased from Airhub because I am so pleased with it.
The Airhub team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast.
Didn't work at first, but did the next day. But was really slow (0,05 Mbps, no joke), even when connected with LTE network. Customer service did correct it fairly quick though. But then it suddenly stopped working at all and they give no solution. Now I bought Airalo eSIM and it just works right away.
Don't buy airhub.
Doesn’t work properly in Italy (:
Data counter goes down but you already received some unconnected messages on websites or in apps
suddenly stopped working for no reason after one day, while traveling, their support is not responding to any message.
The setup process was simple and smooth. However, after the Airalo data connection was working, I noticed that I was surfing the web with an IP address from Poland and had pretty bad performance (high latency/low bandwidth; sometimes simple web pages took half a minute to load despite a good 4G/LTE signal). I first put that down to overload of the cells from WINDTRE in the Lecce region, but accessing the same mobile network with my Swiss home provider SIM gave me much better performance (but admittedly at higher cost than the Airalo eSIM). Also, in some places my iPhone would stubbornly only connect to the Vodafone network with unusable EDGE data connection on the Airalo eSIM, while I had 4G WINDTRE coverage in the very same location on my home SIM.
Currently, eSIMDB lists over 90 travel eSIM brands offering service in Italy, with a very extensive selection of over 4600 prepaid data plans available. This wide variety of options makes it easy for travelers to find an eSIM that suits their specific data needs and budget.
Several providers offer unlimited data eSIM plans for Italy, including Firsty, Yoho Mobile, Airhub, Roamify, Billion Connect, MicroEsim, Truely, Yesim, and ETravelSim. It's important to note that these plans may have speed limitations or experience throttling. Pricing for these unlimited data options generally ranges from approximately $0.00 to $29.88 USD, depending on the provider and validity period selected.
Italy's mobile network infrastructure is primarily supported by several major Mobile Network Operators (MNOs):
TIM (Telecom Italia Mobile): A leading operator offering extensive nationwide coverage and a comprehensive range of mobile services.
Vodafone Italia: Part of the global Vodafone Group, providing reliable services with a focus on high-speed internet access.
Wind Tre: Formed from the merger of Wind Telecomunicazioni and 3 Italia, offering competitive rates and comprehensive coverage.
Iliad Italia: A relatively new entrant known for affordable plans and rapidly expanding coverage.
Fastweb: Initially a broadband provider, now also offering mobile services with reliable nationwide coverage.
In addition to these MNOs, Italy hosts several Mobile Virtual Network Operators (MVNOs) that provide mobile services by leasing access from major carriers. Notable MVNOs include PosteMobile, which utilizes Wind Tre's infrastructure, and CoopVoce, operating on TIM's network. It's important to note that most travel eSIMs rely on MNO infrastructure rather than MVNOs.
Summarized by Gen AI. Last updated: