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See what travelers are saying about their Caribbean eSIM experience. Real feedback from real users to help you pick the best plan for your trip.
“Through two weeks of a four week trip it has essentially never worked baring a few moments here and there where it miraculously connected to the Digicel Network. I used it once for about 200mb as a hotspot before that stopped as well. Virtually useless and needed to buy a local SIM, from the same provider (Digicel) which works perfectly. This provider, in the Caribbean at least, should be avoided. Plus the help email responses just kept telling me they could not find any issues and to ensure I have settings correct, so pretty useless in that regard as well as they never actually found a solution.”
“Waste of money, the eSIM was denied connection to Cubacel. Had to buy another eSIM from a different provider for more $$.”
“Horrible experience. I was never able to activate the eSIM. I kept getting kicked out as the app attempted to register on different networks. I followed dozens of troubleshooting steps with customer service, all without success. I escalated the issue twice, but it was never resolved. I ended up spending four hours of my vacation trying to get it to work.
In the end, I purchased another eSIM from a different provider — it worked like a charm. I even bought another one for use in Panama, which also worked flawlessly and was incredibly easy to activate.
Avoid this service like the plague. It feels like a scam. Even the app looks like an online casino, not a professional eSIM provider.
Horrible experience. Never again. I lost $25 on the Global XL plan, which I never got to use.”
“I like the experience, it's very fast.”
“Fine”
“Useless. Did not work. Do not buy. How do I get a refund?”
“Bought an e-sim to use in Cuba but it doesn’t work. After connecring to a wifi to install it i get a message thaf the QR code i received ia not valid. The app also does not seem to work here. Be careful!”
“They did not deliver the eSIM in time, I asked many time for refund and they never refund. The support is awful, always asking for waiting. They claim to deliver eSIM within 2 hours and I waited all day and left Canada without the service. Had to select an other eSIM supplier.
Keep away from them.”
“Writing this with review in Nov 2024, using GlobaleSIM on my iPhone. After successfully testing Gigsky I went with the cheapest price/GB. It worked well in the cities I visited: Baracoa, Imías, San Antonio, Guantánamo.
I noticed two differences, which indicate having both eSIMs improved my connectivity:
1. The phone shows 4G (GlobaleSIM) instead of LTE (Gigsky).
2. In one remote area with no GlobaleSIM connection I still had network with Gigsky.
In my case the payment via Paypal got stuck, but I assume this was a one-off. The GlobaleSIM support was super friendly and helpful during the extra week this took.”
“Writing this review in Nov 2024 using a GigSky esim on my iPhone. It has worked well in Guantánamo, Imías, and right now in Baracoa. After changing my location I often have to enable/disable Flight Mode to get a working internet connection (LTE symbol). This might be a quirk of the cuban cellular network.”
“I purchased a 30-day plan to give it a try. However, when I followed the connection instructions and scanned the QR code on-site, it showed the message, "This code is invalid." In other words, I couldn't even set up the eSIM to use it. Was I scammed? Since there are no Wi-Fi rental companies that cover Cuba, I finally found this eSIM provider, but I'm extremely disappointed. I don't think I'll ever buy from them again.”
“Worst eSim we've ever used and we have travelled a lot and used many different eSims around the world. This was a complete waste of money. Even thought we seemed to be connected to LTE most of the time we couldn't actually download anything, send messages, or surf the web at all.
We couldn't even download the mandatory update to the GigSky app because the connection didn't actually work.”
“By internet”
“At the time of purchase was the cheapest offering at the place.
The app is bare minimum, had issue as it would apparently try to connect to British VI instead, so had the sim working for few mintues and not for few more, constantly switching network, and on and off killed my phone really quick. Support is slow and not that helpful, email only and slow respond”
“No mobile data for Martinique. Is it a scam?”
“I bought 16G for my vacation in Martinique. As soon as I arrived I activated the eSIM, but it didn't work for a week there. I'm disappointed.”
“I am a sailor, I travel a lot around the Caribbean islands. The card worked in the US, later in St. Croix (even though it did not support this island). Cards from other operators do not allow connection in unsupported countries. However, Airhub connected and after a while blocked the card. Okay my fault. Being in Jamaica, I bought a second card and the internet didn't work at all. So wasted 2 times $34, I do not recommend.”
“App seemed a little choppy to me and install was not as streamlined as some other ESIM apps. But, once installed the data worked fairly well and I didn’t have any speed issues.”
“Awful! Very poor network. Contacted support and no resolution during stay in RP. ”
Everything you need to know about using eSIMs in Caribbean
eSIMDB lists over 100 travel eSIM providers and more than 1, 400 prepaid data plans for the Caribbean, offering a wide variety of options to suit different travel needs.
Yes, multiple providers offer unlimited‑data eSIM plans for the Caribbean. Truely offers plans ranging from $12.72 to $161.86 USD for 1 to 30 days, allows tethering, and notes that speed may be throttled. Yoho Mobile provides unlimited data for 1 to 30 days at prices from $16.21 to $453.19 USD, also allows tethering, mentions a possible speed limit of 5 Mbps, and operates on 5G networks. Yesim offers unlimited data for 1 to 15 days between $21.19 and $116.55 USD, supports tethering, may throttle speed, and uses 5G networks. All three provider plans cover the entire Caribbean region, so visitors can choose based on validity period, price, and network preference while keeping in mind that speed throttling may apply.
Yes, travel eSIM plans that include a phone number and both inbound and outbound SMS are available for Caribbean destinations. Providers that offer these plans are Roamify, GlobaleSIM, Earth Esim, Orange Travel, and TravelKon. The plans use the dialing code +1—which is the local Caribbean code (United States and Canada)—for Roamify and GlobaleSIM, giving travelers a local number in the region. The Earth Esim, Orange Travel, and TravelKon plans use the dialing code +33, which is a foreign code (France), so travelers receive a non‑local Caribbean number.
Prices for these plans start around US$15 for a 7‑day 1GB allocation and rise to about US$105 for a 365‑day 20GB package. Validity periods range from 7 days to a full year, and all plans allow voice calls in and out as well as SMS in and out, with some also supporting tethering and 5G connectivity.
Summarized by AI, Last updated:
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