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See what travelers are saying about their Caribbean eSIM experience. Real feedback from real users to help you pick the best plan for your trip.
“Through two weeks of a four week trip it has essentially never worked baring a few moments here and there where it miraculously connected to the Digicel Network. I used it once for about 200mb as a hotspot before that stopped as well. Virtually useless and needed to buy a local SIM, from the same provider (Digicel) which works perfectly. This provider, in the Caribbean at least, should be avoided. Plus the help email responses just kept telling me they could not find any issues and to ensure I have settings correct, so pretty useless in that regard as well as they never actually found a solution.”
“Waste of money, the eSIM was denied connection to Cubacel. Had to buy another eSIM from a different provider for more $$.”
“Horrible experience. I was never able to activate the eSIM. I kept getting kicked out as the app attempted to register on different networks. I followed dozens of troubleshooting steps with customer service, all without success. I escalated the issue twice, but it was never resolved. I ended up spending four hours of my vacation trying to get it to work.
In the end, I purchased another eSIM from a different provider — it worked like a charm. I even bought another one for use in Panama, which also worked flawlessly and was incredibly easy to activate.
Avoid this service like the plague. It feels like a scam. Even the app looks like an online casino, not a professional eSIM provider.
Horrible experience. Never again. I lost $25 on the Global XL plan, which I never got to use.”
“I like the experience, it's very fast.”
“Fine”
“Useless. Did not work. Do not buy. How do I get a refund?”
“Bought an e-sim to use in Cuba but it doesn’t work. After connecring to a wifi to install it i get a message thaf the QR code i received ia not valid. The app also does not seem to work here. Be careful!”
“They did not deliver the eSIM in time, I asked many time for refund and they never refund. The support is awful, always asking for waiting. They claim to deliver eSIM within 2 hours and I waited all day and left Canada without the service. Had to select an other eSIM supplier.
Keep away from them.”
“Writing this with review in Nov 2024, using GlobaleSIM on my iPhone. After successfully testing Gigsky I went with the cheapest price/GB. It worked well in the cities I visited: Baracoa, Imías, San Antonio, Guantánamo.
I noticed two differences, which indicate having both eSIMs improved my connectivity:
1. The phone shows 4G (GlobaleSIM) instead of LTE (Gigsky).
2. In one remote area with no GlobaleSIM connection I still had network with Gigsky.
In my case the payment via Paypal got stuck, but I assume this was a one-off. The GlobaleSIM support was super friendly and helpful during the extra week this took.”
“Writing this review in Nov 2024 using a GigSky esim on my iPhone. It has worked well in Guantánamo, Imías, and right now in Baracoa. After changing my location I often have to enable/disable Flight Mode to get a working internet connection (LTE symbol). This might be a quirk of the cuban cellular network.”
“I purchased a 30-day plan to give it a try. However, when I followed the connection instructions and scanned the QR code on-site, it showed the message, "This code is invalid." In other words, I couldn't even set up the eSIM to use it. Was I scammed? Since there are no Wi-Fi rental companies that cover Cuba, I finally found this eSIM provider, but I'm extremely disappointed. I don't think I'll ever buy from them again.”
“Worst eSim we've ever used and we have travelled a lot and used many different eSims around the world. This was a complete waste of money. Even thought we seemed to be connected to LTE most of the time we couldn't actually download anything, send messages, or surf the web at all.
We couldn't even download the mandatory update to the GigSky app because the connection didn't actually work.”
“By internet”
“At the time of purchase was the cheapest offering at the place.
The app is bare minimum, had issue as it would apparently try to connect to British VI instead, so had the sim working for few mintues and not for few more, constantly switching network, and on and off killed my phone really quick. Support is slow and not that helpful, email only and slow respond”
“No mobile data for Martinique. Is it a scam?”
“I bought 16G for my vacation in Martinique. As soon as I arrived I activated the eSIM, but it didn't work for a week there. I'm disappointed.”
“I am a sailor, I travel a lot around the Caribbean islands. The card worked in the US, later in St. Croix (even though it did not support this island). Cards from other operators do not allow connection in unsupported countries. However, Airhub connected and after a while blocked the card. Okay my fault. Being in Jamaica, I bought a second card and the internet didn't work at all. So wasted 2 times $34, I do not recommend.”
“App seemed a little choppy to me and install was not as streamlined as some other ESIM apps. But, once installed the data worked fairly well and I didn’t have any speed issues.”
“Awful! Very poor network. Contacted support and no resolution during stay in RP. ”
Everything you need to know about using eSIMs in Caribbean
More than 80 travel eSIM providers and over 1, 200 prepaid data plans are available for Caribbean travelers, offering a wide variety of options to suit different needs.
Unlimited data eSIM plans for Caribbean destinations are available from several providers. Truely offers unlimited data for periods ranging from 1 to 30 days, with prices between $12.72 and $161.86 USD. These plans support tethering, though speeds may be throttled. Yoho Mobile also sells unlimited data for up to 30 days at $15.69 to $449.07 USD; the 5G network includes tethering and potential throttling, with a speed limit of 5 Mbps. Yesim provides unlimited data plans that last up to 15 days, costing between $21.27 and $116.97 USD, and include tethering while possible throttling applies on 5G. In general, unlimited Caribbean eSIM plans range from about $12 to $450 USD, depending on validity period and provider features.
Travel eSIM plans that include a phone number and SMS support are available for the Caribbean through GlobaleSIM and TravelKon. GlobaleSIM offers several options with a local Caribbean number (dialing code +1) that support inbound and outbound voice calls and inbound SMS; plans range from 1 GB to 5 GB of data, with validity periods of 7 days to 21 days and prices from $18.00 to $40.00 USD. TravelKon provides a 1 GB plan valid for 30 days at $42.01 USD, using a foreign dialing code (+33) that still allows both inbound and outbound voice and SMS, though the number is not local to the Caribbean.
These options give travelers the ability to receive calls and texts while abroad. If a local number is preferred, the GlobaleSIM plans are appropriate; if a foreign number is acceptable, TravelKon’s plan can be used.
Summarized by AI, Last updated:
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