I live in Portugal and travel frequently, so using an eSIM provider seemed like the logical choice. Among the many options available, I chose Airalo for its competitive packages. Initially, the service worked as advertised for about a month, but since then, I’ve faced nothing but persistent and infuriating issues.
It appears that national networks have blocked Airalo from connecting, rendering the service practically useless. Unfortunately, Airalo’s support has been utterly unhelpful. Despite countless support tickets, messages, and screenshots, there has been no resolution.
What’s worse, Airalo refuses to provide a refund, instead forcing customers to accept Airalo credit. This so-called “credit” is completely worthless to me since their service does not work.
This has been a massive waste of time and productivity, especially since I rely heavily on mobile data for my work. The lack of accountability and support from Airalo is both frustrating and unacceptable.
I strongly advise anyone considering Airalo to avoid them at all costs and look for more reliable alternatives. Do not waste your money or your time.
Fast 5G speeds in Madeira, Portugal (and the airport in Lisbon). Only downside is you can't check data usage — though with 30GBs for our seven-day trip we didn't really need to.
Frequently Asked Questions
How many data plans does Airalo offer for Portugal?
Airalo offers 7 single-coverage plans and 21 multi-coverage plans for Portugal. Plans range from 500MB to 100GB of data, with prices starting from $0.00 up to $185.00. Some plans offer a fixed data amount, while others provide a daily data cap (3GB/day) before speed may be reduced.
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