I live in Portugal and travel frequently, so using an eSIM provider seemed like the logical choice. Among the many options available, I chose Airalo for its competitive packages. Initially, the service worked as advertised for about a month, but since then, I’ve faced nothing but persistent and infuriating issues.
It appears that national networks have blocked Airalo from connecting, rendering the service practically useless. Unfortunately, Airalo’s support has been utterly unhelpful. Despite countless support tickets, messages, and screenshots, there has been no resolution.
What’s worse, Airalo refuses to provide a refund, instead forcing customers to accept Airalo credit. This so-called “credit” is completely worthless to me since their service does not work.
This has been a massive waste of time and productivity, especially since I rely heavily on mobile data for my work. The lack of accountability and support from Airalo is both frustrating and unacceptable.
I strongly advise anyone considering Airalo to avoid them at all costs and look for more reliable alternatives. Do not waste your money or your time.
Fast 5G speeds in Madeira, Portugal (and the airport in Lisbon). Only downside is you can't check data usage — though with 30GBs for our seven-day trip we didn't really need to.
Frequently Asked Questions
Does Airalo offer unlimited data eSIM for Portugal?
Airalo does not provide a true unlimited data eSIM for Portugal. The only plan that carries “Unlimited” in its name is the Eurolink – Unlimited plan, which offers 3 GB per day; once that daily limit is reached the speed is throttled to 1000 kbps, so the data service is not unlimited.
Travelers can instead choose from fixed‑data options. For example, the Eurolink – 100 GB plan gives 100 GB of high‑speed data for 180 days, or the Fofo Mobil – 80 GB plan offers 80 GB for 30 days. These larger‑capacity packages provide full‑speed data without the daily cap, and may be more cost‑effective if a user needs continuous high‑speed connectivity during a trip to Portugal.
Does Airalo offer Portugal eSIM with phone number and SMS?
Airalo does not provide a Portugal eSIM that includes a phone number or SMS capability. The plans available from Airalo for Portugal are data‑only; they give you high‑speed internet access but do not offer incoming or outgoing voice or text services. Travelers who need to communicate while abroad can rely on internet‑based messaging and calling apps such as WhatsApp, Telegram or iMessage, which work over the data connection without requiring a local phone number.
How many data plans does Airalo offer for Portugal?
Airalo provides 6 single‑country data plans that cover Portugal, and 27 multi‑country plans that include Portugal as part of a broader network. The available bundles span a price range from about $4.00 to $185.00 USD and offer data caps from 1 GB up to 100 GB, with validity periods ranging from 7 days to a full year. While most plans use fixed data amounts, a few are structured as daily data cap options, allowing for flexible consumption limits.
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