I live in Portugal and travel frequently, so using an eSIM provider seemed like the logical choice. Among the many options available, I chose Airalo for its competitive packages. Initially, the service worked as advertised for about a month, but since then, I’ve faced nothing but persistent and infuriating issues.
It appears that national networks have blocked Airalo from connecting, rendering the service practically useless. Unfortunately, Airalo’s support has been utterly unhelpful. Despite countless support tickets, messages, and screenshots, there has been no resolution.
What’s worse, Airalo refuses to provide a refund, instead forcing customers to accept Airalo credit. This so-called “credit” is completely worthless to me since their service does not work.
This has been a massive waste of time and productivity, especially since I rely heavily on mobile data for my work. The lack of accountability and support from Airalo is both frustrating and unacceptable.
I strongly advise anyone considering Airalo to avoid them at all costs and look for more reliable alternatives. Do not waste your money or your time.
Fast 5G speeds in Madeira, Portugal (and the airport in Lisbon). Only downside is you can't check data usage — though with 30GBs for our seven-day trip we didn't really need to.
Frequently Asked Questions
Does Airalo offer unlimited data eSIM for Portugal?
Airalo does not provide a truly unlimited high‑speed data plan for Portugal. The plans listed as “Unlimited” only allow 3 GB per day, after which the speed is reduced to 1000 kbps.
If you need more data without the daily cap, you can consider one of the fixed‑data options. For example, the Fofo Mobil 50 GB plan gives 50 GB for 30 days at $35 USD, while the EUconnect 100 GB plan supplies 100 GB for 180 days at $185 USD. These plans offer larger data allowances and may be more cost‑effective for heavy data users.
Does Airalo offer Portugal eSIM with phone number and SMS?
Airalo does not provide an eSIM for Portugal that includes a phone number or SMS capability. Travelers can only purchase data‑only plans, which allow internet access but do not support traditional voice calls or SMS. To make voice or text calls, users can rely on the data connection through popular VoIP applications such as WhatsApp, Telegram, and iMessage. These services work fully over the data line and are suitable for communication while traveling.
How many data plans does Airalo offer for Portugal?
Airalo offers 18 single‑country data plans that are specifically targeted to Portugal, in addition to 38 multi‑country plans that include Portugal as part of their coverage area. The prices for these options range from $4.00 to $185.00, while the data capacities span from 1 GB up to 100 GB over validity periods of 3 to 365 days. Some plans feature a daily data cap—allowing a maximum of 1, 000 MB each day—whereas others provide a fixed data amount that is available for the entire duration of the plan. This variety gives travelers the flexibility to choose a plan that best matches their usage needs while traveling in Portugal or in a broader region that includes the country.
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