I live in Portugal and travel frequently, so using an eSIM provider seemed like the logical choice. Among the many options available, I chose Airalo for its competitive packages. Initially, the service worked as advertised for about a month, but since then, I’ve faced nothing but persistent and infuriating issues.
It appears that national networks have blocked Airalo from connecting, rendering the service practically useless. Unfortunately, Airalo’s support has been utterly unhelpful. Despite countless support tickets, messages, and screenshots, there has been no resolution.
What’s worse, Airalo refuses to provide a refund, instead forcing customers to accept Airalo credit. This so-called “credit” is completely worthless to me since their service does not work.
This has been a massive waste of time and productivity, especially since I rely heavily on mobile data for my work. The lack of accountability and support from Airalo is both frustrating and unacceptable.
I strongly advise anyone considering Airalo to avoid them at all costs and look for more reliable alternatives. Do not waste your money or your time.
Fast 5G speeds in Madeira, Portugal (and the airport in Lisbon). Only downside is you can't check data usage — though with 30GBs for our seven-day trip we didn't really need to.
Frequently Asked Questions
Does Airalo offer unlimited data eSIM for Portugal?
Airalo does not provide a truly unlimited data eSIM for Portugal. The plans labelled “Unlimited” – Eurolink – Unlimited and Fofo Mobil – Unlimited – give 3 GB of high‑speed data per day; after that limit is reached, speed is throttled to 1000 kbps.
Travelers who need more data can choose fixed‑data options such as Eurolink – 100 GB for 180 days at $185.00 USD, Eurolink – 50 GB for 90 days at $100.00 USD, or Fofo Mobil – 20 GB for 30 days at $19.00 USD. These plans are cost‑effective for heavier users and keep high‑speed data throughout the validity period.
Does Airalo offer Portugal eSIM with phone number and SMS?
Airalo does not provide an eSIM for Portugal that includes a phone number or SMS capability. Travelers can only purchase data‑only plans, which allow internet access but do not support traditional voice calls or SMS. To make voice or text calls, users can rely on the data connection through popular VoIP applications such as WhatsApp, Telegram, and iMessage. These services work fully over the data line and are suitable for communication while traveling.
How many data plans does Airalo offer for Portugal?
Airalo offers 4 single‑country plans for Portugal and 27 multi‑country plans that include Portugal. The plans span a price range of $4.50 to $185.00 and a data cap range of 1 GB to 100 GB. Among these, two plans have a daily data cap while the remaining 29 provide a fixed data amount.
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