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Customer Reviews
See what travelers are saying about their Europe eSIM experience. Real feedback from real users to help you pick the best plan for your trip.
“Never again! They added me to autopay for a €0.99 monthly service which I've never wanted and it took multiple emails to support to get them to cancel. This is a fraudulent company and there is nothing indicating they're actually based in Switzerland. Over email, they downright refused to provide any company info.”
“Good value eSIM with excellent support! I had some trouble getting the eSIM to work, which apparently was due to a configuration exception in Monaco's network, but SimBalkan's support got back to me minutes after contacting them and provided me with a precise solution, instead of a long list of try-this-try-that. I am therefore very happy with the service!”
“I've used Truely unlimited data in UK, Serbia, Thailand, Turkey and KSA during my backpacking trip. The unlimited data was genuinely nice considering I had to work while traveling. I had issue with the KSA plan once but was fixed pretty fast. The rest of the destination was all good.”
“I bought their 'Unlimited' plan for one day, just to try it. It was fine for most of the day (I got ~7GB from it), but at some point the eSIM just stopped working and would not connect to any mobile network anymore. I'm guessing they decided that I violated the 'fair use' policy (although I did not tryb to). But the fact that in such case they just shut down the eSIM without any warning is unacceptable. ”
“Stay away! They charge your method of payment every week after you purchase your e sim for some bogus travel protection you did not sign up for. FRAUD COMPANY”
“I tried to start with the free offer, but it was not possible. It asked for credit card, then charged me in Zloty and credit back in USD. This means I paid commissions to the credit card company on exchange rates. Than, it forces you to follow on both Instagram and TikTok, but the worst thing - they never approved my request.
I ended up with another eSIM.”
“The company uses deceptive tactics. Do NOT trust them.
Throughout the eSIM ordering process, they do everything they can to get you to subscribe to their antivirus and protection service. I noticed this and deliberately unchecked the option, yet I was still subscribed. The first week is free, so you aren't charged right away.
When I tried to unsubscribe, the option wasn't available. The unsubscribe button only becomes active after 24 hours. Fortunately, their support team responded quickly and canceled the subscription after I emailed them.
However, this is completely unacceptable. I shouldn't have to waste my time on something I never asked for. I won't be buying any eSIMs from this provider again.”
“I have bought this esim, not the cheapest but 20GB/30 days plan for my son. The performance is pathetic, barely usable at all. Works only now and then, often struggling to connect, extremely slow even when connected. Customer support zero, they claim response in few hours, byt none received in a day. Waste of money. Waste of time that should had been spent enjoying holidays, rather than dealing with poor quality service provider.”
“Deceptive checkout, delayed hidden charges, and broken dashboard!
I placed an order in the evening just to buy an eSIM for Italy. Without clear transparency, Stellar Security automatically added a "Stellar Travel Protection" subscription to my cart. Then, at 3:00 AM, an unexpected separate charge of €0.49 was processed on my card for this protection, with a scheduled recurring monthly bill of €1.39 to follow.
To make matters worse, when I logged into my account to cancel it, the dashboard displayed "0 Active Subscriptions," making it impossible to cancel through their interface. On top of that, their email login verification code failed to arrive promptly.
Charging customers' cards hours after checkout for unwanted subscriptions while hiding them from the account management panel is completely unacceptable. Beware of hidden fees and check your bank statements carefully!”
“The eSIM only connects to EDGE in Serbia, making mobile internet practically unusable. Sometimes the connection disappears completely for hours.
I followed all the troubleshooting steps suggested by support, but nothing changed. The support team keeps asking me to repeat the same basic steps instead of actually solving the problem.
Very disappointing experience. I would not recommend this service.”
“Works perfect, and affordable prices.”
“I bought this one many times in multiple countries and it always worked”
“Not working. I bought their esim 2 days ago. Emailed them about my issues. Support got back to me actually quickly. I got a 'replacement esim' that one worked for less than 15 minutes. The support person escalated the issue and I'm still waiting for their reply.”
“I've taken 2 esim with Stellar for our stay in Italy. Connection was really poor and when requesting Stellar support, Matthew didn't feel any hurry or attention to solve our problem. I ended up by buying another esim from another provider and I've asked to get reimbursed without any answer after 10 days. Worst experience ever ! Stellar to avoid”
“Very disappointed with my experience with Giga.tel. I purchased an eSIM, but during the very first installation attempt on my iPhone 13, the QR code displayed the message, “This code is no longer valid.” However, the eSIM had never been installed or used.
I contacted customer support to request reactivation or a new QR code, but I received no response despite following up several times.
Technical issues can happen, but the lack of response from customer service is very disappointing, especially for a service where line activation is essential.
I hope a solution will be provided quickly.”
“Switched to Roamify unlimited (with discountcode working) for a few days in Russia and had very good speed and service. I think to remember that there was a 10GB calendar day limit of high speed data after which the speed was throttled but still at a very useful 5-6mbit/s. Experience from aug 2025, so before the 24h block when entering the country limitation.”
“Tried the 20GB / 30d variant from orange travel in Basel. Stay away from it - It disconnects intermittently for no reason, even when other providers have signal from the same network.
I asked for a refund and KUDOS to orange's customer service. I received a positive answer and a refund confirmation within an hour.”
“I bought a 31 day 20GB esim europe card from esimcard.com. This card has a france phone number with unlimited voice and SMS. The esim card was advertised with 5G networks. However, Only 4G speed was experienced, even in Paris and other big cities. Voice phone call call can be made in first 20 days, then you requested to register to Orange to continue to make phone calls, but orange registration page always hung, you could not register. I opened two tickets, but have not got any help.”
“downloaded app to iphone - nothing works. frustrated. app deleted.”
“I noticed that the pay-as-you-go option does not appear in the plan listings on esimdb, which caught my attention a little. After actually using it, I personally feel this is the most convenient option.
Because it is fully usage based, you can keep using it seamlessly even when moving between countries, which is incredibly convenient. With cheaper flight tickets, long layovers at airports in China are common, and sometimes you may want to head into the city for a short while. In those situations, it feels a bit wasteful to purchase a one day plan or a large data package, so this option fits perfectly.
Airport WiFi is available, of course, but connections can be unstable, and SMS verification is sometimes required, which often makes it more troublesome than expected. That is why having the reassurance of being able to connect immediately on your own mobile line, even during immigration, feels very valuable.
Overseas roaming is also available with ahamo and Rakuten Mobile, but there are still countries that are not covered. Having this set up as a dual SIM feels like something that could really help in an emergency. I also appreciate that LINE and WhatsApp continue to work even after the main data allowance has been used up. It is a small detail, but genuinely useful.”
“really dreadful. hardly worked at all. i tried multiple providers in multiple countries and it was repeatedly slow and unworkable. their instructions were of no help; i tried all the options. would not use again.”
“Bought a 1gb EU 30 days sim. Data never worked. Phone works fine withnother eSIMs asked support about help and APN info. Have not hear back from them in 48h. Asked for refund, will dispute credit card charges if no contact. So far a total bust and or scam.”
“Delivered Europe eSim does not work / connect to any network (others do, this one doesn't even with manual APN / roaming settings, so no, not a user error).
Considering the then following communication with their "support" I suspect this provider to be a scam.”
“No data, no support”
“Very good Experience”
“I am extremely dissatisfied with the service I received. After only a few hours of use, my entire 10GB data package was already depleted, which is completely unacceptable and frankly impossible under normal circumstances.
This reflects very poorly on the company’s reliability and transparency. I did not pay for a service that fails so quickly and without any reasonable explanation.
I expect an immediate clarification and an appropriate resolution, as this level of service is unacceptable”
“Not bad
”
“reasonable prices, good connection. never lost connection before expiry date & time.”
“Awful. I don't know the reason but in 2 days the SIM just refused to connect to the network. After a week it connected again and worked fine for another 3 days but now it won't connect again. Awful experience, never experienced it with any other SIM card. Support is useless, and keeps asking the same questions over and over. I've purchased a SIM from another provider, and it's working fine.”
“Yeah. absultaly gorgeious and good.”
“The esim worked great. It provided great connectivity where ever we went and great speeds too. The esim worked as soon as the flight landed and gave no problems throughout the trip.”
Europe Travel eSIM FAQ
Everything you need to know about using eSIMs in Europe
How many travel eSIM brands (providers) are available for use in Europe, and how many prepaid data plans are there?
There are over 210 travel eSIM providers and more than 14, 100 prepaid data plans available for use in Europe, offering a wide variety of options that make it easy for travelers to find an eSIM that suits their needs.
Are there any unlimited data eSIM plans available for Europe?
Yes, several eSIM providers offer unlimited data plans for travel in Europe. Providers such as Earth Esim, ASIMGO, Roamify, MicroEsim, Yesim, Giga.Tel, EtravelSIM, esimzon, abesteSIM, SparkRoam, Numero eSIM, Orange Travel, and FairPlay all list unlimited data options. Most of these plans allow tethering and may be subject to speed throttling; some specify speed limits of 1 Mbps, 5 Mbps, or 10 Mbps. Validity periods range from 1 to 30 days, with most plans covering 1 to 15 days. Prices for unlimited data plans span from as low as $1.99 to as high as $35.00 USD, depending on provider and validity. Travelers should review each provider’s specific terms, such as eKYC requirements or network coverage, to choose the plan that best fits their needs.
Can I get a travel eSIM with a phone number and SMS for Europe?
Yes, several travel eSIM plans for Europe include a phone number with inbound and outbound voice and SMS support. Providers such as GlobaleSIM, Global, EtravelSIM, JamboSim, ESIM.DOG, Earth Esim, and others offer these plans. The dialing codes vary – some use +1 (USA/Canada), +44 (UK), +33 (France), +34 (Spain), and others – so the number may not be a local European code. Prices start around $4.00 USD for a 7‑day plan and can rise to about $15.00 USD for larger data packages.
If a local European number is required, travelers should check the provider’s dialing code before purchasing, as most available options use foreign codes. Alternatively, a data‑only eSIM can be used with VoIP apps for calls and messages, though some European networks may restrict VoIP usage, so it is advisable to verify app availability in the destination country.
Summarized by AI, Last updated:
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