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194 194 45 45 35 35 32 Customer Reviews
See what travelers are saying about their Europe eSIM experience. Real feedback from real users to help you pick the best plan for your trip.
“I have bought this esim, not the cheapest but 20GB/30 days plan for my son. The performance is pathetic, barely usable at all. Works only now and then, often struggling to connect, extremely slow even when connected. Customer support zero, they claim response in few hours, byt none received in a day. Waste of money. Waste of time that should had been spent enjoying holidays, rather than dealing with poor quality service provider.”
“Deceptive checkout, delayed hidden charges, and broken dashboard!
I placed an order in the evening just to buy an eSIM for Italy. Without clear transparency, Stellar Security automatically added a "Stellar Travel Protection" subscription to my cart. Then, at 3:00 AM, an unexpected separate charge of €0.49 was processed on my card for this protection, with a scheduled recurring monthly bill of €1.39 to follow.
To make matters worse, when I logged into my account to cancel it, the dashboard displayed "0 Active Subscriptions," making it impossible to cancel through their interface. On top of that, their email login verification code failed to arrive promptly.
Charging customers' cards hours after checkout for unwanted subscriptions while hiding them from the account management panel is completely unacceptable. Beware of hidden fees and check your bank statements carefully!”
“The eSIM only connects to EDGE in Serbia, making mobile internet practically unusable. Sometimes the connection disappears completely for hours.
I followed all the troubleshooting steps suggested by support, but nothing changed. The support team keeps asking me to repeat the same basic steps instead of actually solving the problem.
Very disappointing experience. I would not recommend this service.”
“Not working. I bought their esim 2 days ago. Emailed them about my issues. Support got back to me actually quickly. I got a 'replacement esim' that one worked for less than 15 minutes. The support person escalated the issue and I'm still waiting for their reply.”
“I've taken 2 esim with Stellar for our stay in Italy. Connection was really poor and when requesting Stellar support, Matthew didn't feel any hurry or attention to solve our problem. I ended up by buying another esim from another provider and I've asked to get reimbursed without any answer after 10 days. Worst experience ever ! Stellar to avoid”
“Very disappointed with my experience with Giga.tel. I purchased an eSIM, but during the very first installation attempt on my iPhone 13, the QR code displayed the message, “This code is no longer valid.” However, the eSIM had never been installed or used.
I contacted customer support to request reactivation or a new QR code, but I received no response despite following up several times.
Technical issues can happen, but the lack of response from customer service is very disappointing, especially for a service where line activation is essential.
I hope a solution will be provided quickly.”
“Switched to Roamify unlimited (with discountcode working) for a few days in Russia and had very good speed and service. I think to remember that there was a 10GB calendar day limit of high speed data after which the speed was throttled but still at a very useful 5-6mbit/s. Experience from aug 2025, so before the 24h block when entering the country limitation.”
“Tried the 20GB / 30d variant from orange travel in Basel. Stay away from it - It disconnects intermittently for no reason, even when other providers have signal from the same network.
I asked for a refund and KUDOS to orange's customer service. I received a positive answer and a refund confirmation within an hour.”
“I bought a 31 day 20GB esim europe card from esimcard.com. This card has a france phone number with unlimited voice and SMS. The esim card was advertised with 5G networks. However, Only 4G speed was experienced, even in Paris and other big cities. Voice phone call call can be made in first 20 days, then you requested to register to Orange to continue to make phone calls, but orange registration page always hung, you could not register. I opened two tickets, but have not got any help.”
“I noticed that the pay-as-you-go option does not appear in the plan listings on esimdb, which caught my attention a little. After actually using it, I personally feel this is the most convenient option.
Because it is fully usage based, you can keep using it seamlessly even when moving between countries, which is incredibly convenient. With cheaper flight tickets, long layovers at airports in China are common, and sometimes you may want to head into the city for a short while. In those situations, it feels a bit wasteful to purchase a one day plan or a large data package, so this option fits perfectly.
Airport WiFi is available, of course, but connections can be unstable, and SMS verification is sometimes required, which often makes it more troublesome than expected. That is why having the reassurance of being able to connect immediately on your own mobile line, even during immigration, feels very valuable.
Overseas roaming is also available with ahamo and Rakuten Mobile, but there are still countries that are not covered. Having this set up as a dual SIM feels like something that could really help in an emergency. I also appreciate that LINE and WhatsApp continue to work even after the main data allowance has been used up. It is a small detail, but genuinely useful.”
“really dreadful. hardly worked at all. i tried multiple providers in multiple countries and it was repeatedly slow and unworkable. their instructions were of no help; i tried all the options. would not use again.”
“Bought a 1gb EU 30 days sim. Data never worked. Phone works fine withnother eSIMs asked support about help and APN info. Have not hear back from them in 48h. Asked for refund, will dispute credit card charges if no contact. So far a total bust and or scam.”
“Delivered Europe eSim does not work / connect to any network (others do, this one doesn't even with manual APN / roaming settings, so no, not a user error).
Considering the then following communication with their "support" I suspect this provider to be a scam.”
“I am extremely dissatisfied with the service I received. After only a few hours of use, my entire 10GB data package was already depleted, which is completely unacceptable and frankly impossible under normal circumstances.
This reflects very poorly on the company’s reliability and transparency. I did not pay for a service that fails so quickly and without any reasonable explanation.
I expect an immediate clarification and an appropriate resolution, as this level of service is unacceptable”
“reasonable prices, good connection. never lost connection before expiry date & time.”
“Awful. I don't know the reason but in 2 days the SIM just refused to connect to the network. After a week it connected again and worked fine for another 3 days but now it won't connect again. Awful experience, never experienced it with any other SIM card. Support is useless, and keeps asking the same questions over and over. I've purchased a SIM from another provider, and it's working fine.”
“THE WORST SERVICE. AVOID AT ALL COSTS.
My experience was terrible. The eSIM would not activate when I first tried to use it. I was stranded without service for nearly a week. The company's only solution was a 70% refund for the inconvenience. A week lost!
Finally, a different agent stepped in, gave me the correct instructions, and I was able to use the service only after a full week.
The problem is, I had an urgent need for connectivity during that week and was forced to buy a new eSIM elsewhere.
Who will compensate me for the money I spent and the week of stress and lost time? Why am I not being fully compensated for their failure? The usage warnings are completely inadequate. NEVER use this.”
“The esim worked great. It provided great connectivity where ever we went and great speeds too. The esim worked as soon as the flight landed and gave no problems throughout the trip.”
“Мошеники Scammers. They took my money but didn't earn any money from the internet.”
“I thought it's a large company but they never got back to me regarding the age limit issue. The network quality has been horrible too, even disconnections while i was navigating.”
“I like esimdb and use it for all my esims worldwide, for a long time now. I do wish the navigation would become easier. So in the main overview I want to see details of 1 esim, and not go to the overview of the provider where I need to manually find the esim I saw in the overview.
Also I wish I could filter by provider (which doesn't always match the provider that you actually get). Everything else is great!
Airgun shows it will have A1 as provider but it is Yettel.”
“Truly awful 3G speed on strong 5G towers in Amsterdam. I have excellent signal strength on my device, yet somehow my 300GB Europe eSIM from Airhub consistently produces 3Mpbs down and up. This strongly suggests rate limiting. Over several days it's like this with the only advice from Airhub support to restart the device, which does nothing.”
Europe Travel eSIM FAQ
Everything you need to know about using eSIMs in Europe
How many travel eSIM brands (providers) are available for use in Europe, and how many prepaid data plans are there?
There are more than 200 travel eSIM providers and over 13, 200 prepaid data plans available for use in Europe. This wide variety of options makes it easy for travelers to find an eSIM that suits their needs.
Are there any unlimited data eSIM plans available for Europe?
Yes, several eSIM providers offer unlimited data plans for Europe. Plans are available from about $2.22 to $39.99 USD for validity periods ranging from 1 to 30 days. Most of the unlimited plans allow tethering but include a note that speeds may be throttled, with some providers setting explicit caps of 10 Mbps, 5 Mbps, or in the case of Ohayu as low as 1 Mbps. Travelers can choose a plan that meets their budget while keeping in mind these potential speed restrictions.
Can I get a travel eSIM with a phone number and SMS for Europe?
Yes, several travel eSIM providers offer plans for Europe that include a phone number and SMS capability. Providers such as GlobaleSIM, EtravelSIM, Roamify, Airhub, eSimfly, and eSIMX supply such plans. GlobaleSIM’s plans use a US phone number with dialing code +1, while the other providers supply local European numbers—EtravelSIM uses +44, Roamify, Airhub, and eSimfly use +33, and eSIMX uses +376. Prices start around $5.00 USD for a 1 GB 7‑day plan from GlobaleSIM, and plans range up to 30 days of data and calls, with validity periods from 1 day to 30 days. All listed plans include inbound and outbound SMS, so travelers can receive and send text messages while in Europe.
Summarized by AI, Last updated:
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