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121 117 117 117 21 21 28 21 15 Customer Reviews
See what travelers are saying about their Africa eSIM experience. Real feedback from real users to help you pick the best plan for your trip.
“I selected their best coverage plan for 10 GB and I had no coverage at all. I failed to set up at the airport, in the taxi. Then I connected for a while at the hotel beach, but I could not connect anymore again. Total waste of money, they refused to refund because I used 64 MB of data already. Then I purchased Yesim 1 GB and had the coverage immediately.”
“No good not recommending to other people using esim..4g sometimes 5g but i cant browse even Messenger Facebook and other can't use i follow all how to install my iPhone 14 can't use data my experience this link is not good i will go back mobimatter apps to buy esim expensive but its working here is scamers”
“Worst!!! Esim not working, I bought a 20GB Plan for South Africa and is it not Working”
“Calls & SMS didn't work at all. Could neither receive or make/send. The eSIM doesn't appear to support calls at all - it's a VoIP service via the app, but doesn't work anyway.
Many users have the same problems. Had I read the reviews before purchasing them I wouldn't have wasted my money.
Data was ok, sometimes slow even with good signal.”
“Terrible. Connectivity didn’t work; they basically just ripped me off. Cannot even reach their customer support. Instead of connecting me with EGYPT (which I paid for!), they connect with another polish provider with whom I can of course not use the internet. I’d give 0 stars, if I could. ”
“I bought the South Africa 10GB for 15days plan. Website is a little slow in order to buy the plan but once gone through, the esim setup was straightforward, able to share via a hotspot and worked fine.”
“very bad coverage, I've been traveling through Zimbabwe for a week and had a connection in exactly one place (Bulawayo) and also there not everywhere. Not even in touristy places like Victoria Falls it did work. Singly avoid this eSim from Airalo. I've also used there global eSim which worked just fine.”
“It didn't worked most of the time.
I bought sim card on airport (Unitel-T) for my wife and it was ok. Esim from MTX used the same network, but didn't want to work.”
“DID NOT WORK... Threw my money away, couldn't get support. don't waste your time, effort and money, so disappointed. Plan expired and not a MB used.”
“Service blocked and no refund
Bought a 30gb 30 day Esim for South Africa.
One week and 8 GB later, I go to bed. Wake up and there's no connection.
Complained to costumer service and they said my account has been blocked for misuse by the carrier. Overnight. While I slept.
They said they got in touch with them and would let me know the outcome.
I said I don't care about the outcome. I need my phone to work. So I buy an Esim from another company and asked for a refund. It's been 4 days.
I complained on Trustpilot, they answered asking for my details and never heard back.
Now this is my assumption of what's happening:
1. Airhub resells Vodafone UK eSIMs, but possibly without Vodafone’s full awareness of their intended use (i.e. roaming-only, global travel).
• Airhub is likely operating as a mobile virtual network enabler (MVNE) or reseller — meaning they bulk-buy access from Vodafone or a Vodafone-affiliated wholesaler.
• Vodafone UK may see your connection from abroad (e.g. South Africa) as suspicious or misuse, especially if it looks like permanent roaming or violates their “fair use” or “roaming abuse” policies.
2. Vodafone might have automatically blocked your line due to what it considers “abuse” (long-term roaming with no UK usage).
• Many carriers — especially in the EU and UK — have policies against continuous roaming without using the SIM domestically.
• If the system flags your usage as “not compliant” (i.e. you’re using a UK SIM exclusively outside the UK), it can trigger an automatic suspension.
3. Airhub is likely stalling because they don’t have control over Vodafone’s systems and may be worried about chargebacks, contract violations, or getting dropped as a reseller.
⸻
This theory supports my case because:
• I did nothing wrong — used a product sold as a “travel eSIM.”
• If Airhub is selling Vodafone eSIMs for global use without Vodafone’s systems recognizing it as such, that’s a reseller-side misconfiguration, not my fault.
• I am entitled to a refund regardless of their internal arrangement — they sold you something they couldn’t properly support.”
“Connects to 4g of Orange, but speed is very low, more like 2g. Not worth the money”
“Catastrophic experience with this operator.
Several eSIM changes due to failures in data speeds. Service was limited to 3G with speeds not even reaching Edge levels. The operator’s response: Even if the local network allows 5G (which I confirmed on another line) and good speeds, everything depends on our (terrible) agreements. Nothing can be done.
Of course, the website advertised 5G or 4G for Egypt, which turned out to be false (from Luxor to Aswan, which was my route).
Horrible. I wasted hours providing evidence, having to start over each time with different representatives.”
“I bought the Africa pack and I was in Liberia and Sierra Leone and didn't have connection after 3 days not for a single minute. Not able to solve it and asked for my money back. I am still waiting ”
“Used Voye while traveling in africa, had bad experience regarding the roaming operators, connectivity, speed, etc, comparing to other travel companions that used other esims with similar prices.”
“This service is a joke and a lost of money lost. It is not working in Tunisia. 90% of the time is disconnect and useless. You can get 10GB from Orange, from the airport with 8 Euro, or 27GB for 12 Euro. Cheaper and working perfect. I contacted customer service for help or refund but they don't bother to help you. I received no replay. Don't get fooled by the owner that provide a review for every comment on this site. They really don't care about you, they care only in taking your money for nothing.
July 27, 2024 update: no reaction from customer service, no refund, they don't care!”
“I paid for esim 10gb now my phone samsung note 10 plus Is not compatible. So I lost the money.”
“Used the 7 days unlimited (1GB daily + 512kbps afterwards) plan. Was connected to Orange. Speeds slow even with LTE/5G almost all day even after 24hrs period. Messaging speed was good, sharing photos was slow but possible. Often got SSL errors, can't use banking apps at some times. Instead for the same money I recommend to buy 1 day plan and then physical sim or esim directly from Vodafone.”
“I bought an eSim for my 21 day vacation, it was a 30gb data plan. 4 days in my vacation and after using only 3.5gb the eSim stopped working out of nowhere. I sent an email to customer service, a message on their app and I tried to contact them any way possible. They take more than 24h hours sometimes 48 hours to answer back to their email. I even answered back to one of their emails 2 mins after they sent one to me and they took 24+ hours to answer back. After 5 days of waiting for them to fix the issue I had to buy another eSim from another company because I needed data to travel. They never figured out the issue and they never want to give me a refund. This was the worst customer service I ever experience! The eSim from AirHub didn't worked for the rest of the trip. NEVER BUY A eSIM FROM AIRHUB!! This is a scam!”
“Purchased an eSim from Global Yo advertised as $11 and that was the price in the shopping basked, but once I entered my credit card Global Yo charged 20$ on my credit card and sent an invoice in that amount.
There was never any warning that the price in basked was not the final price. ”
“Hello, I bought an eSIM for the Seychelles and it's not working. They are unreachable on their help site! I had to send 6 or 7 messages without any response! They know how to cash in but not refund or send a new QR code to troubleshoot... absolutely terrible after-sales service 👎 don't go with them, total scam!! And one star because I'm obligated to give at least that. Real scammers! They don't refund anything on top of that.”
Africa Travel eSIM FAQ
Everything you need to know about using eSIMs in Africa
How many travel eSIM brands (providers) are available for use in Africa, and how many prepaid data plans are there?
There are more than 170 travel eSIM providers and over 3, 900 prepaid data plans available for use in Africa. This breadth of options makes it easy for travelers to find an eSIM that fits their specific needs.
Are there any unlimited data eSIM plans available for Africa?
Unlimited data eSIM plans for Africa are offered by several providers. Truely, ASIMGO, Roamify, Yesim and Ohayu all list unlimited data options with validity periods ranging from 1 to 30 days. All plans allow tethering, but speed may be throttled; ASIMGO imposes a 5 Mbps speed limit, while Ohayu limits speed to 1 Mbps. Prices vary widely, from as low as $9.90 for Truely’s shortest‑term plan up to $266.00 for Roamify’s longest‑term option, with most plans falling between $15 and $150. These ranges give travelers a range of choices depending on budget and data needs.
Can I get a travel eSIM with a phone number and SMS for Africa?
Yes, several travel eSIM providers offer plans that include a phone number and SMS capability for African destinations. Providers such as GlobaleSIM, JamboSim, ESIM.DOG, AirPlans, Roamify, and Esimtofly run Africa‑wide coverage. The numbers that come with these plans use foreign dialing codes—most commonly +1 (U.S./Canada) or +33 (France)—so they are not local African numbers but still allow inbound and outbound voice calls and SMS. Prices for these plans start around $6 for a 1 GB 7‑day package and can reach over $100 for larger data bundles lasting up to 365 days, with validity periods ranging from a single week to a full year. All plans register an international phone number with both voice and SMS services, providing a convenient way to stay connected while traveling across Africa.
Summarized by AI, Last updated:
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