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Delays, Misleading Product Info, and a Frustrating Refund Process
I bought two 33GB eSIMs for the Philippines and they were completely unusable — SMART required local‑resident documents, which Airhub never mentioned. Support ignored my ticket for 17 days, then claimed they had replied (they hadn’t) and even leaked another customer’s email in a screenshot.
After weeks of excuses and delays, they only offered a 50% refund for a service that never worked at all.
Unreliable service, misleading info, and very poor support.

Honestly its the first time i tried esim from Strong esim and i only chose as it was the Cheapest esim deals i could find. But it worked very well and no issues whatsoever

Scammers - purchased esim, received no confirmation of order and no login. Tried to access support and no response. No idea why esimdb are allowing this site to advertise

Easy to purchase and setup, had a full day layover in Shanghai and I got the 1GB 1 Day plan, speeds were very good and had no troubles connecting and using the data

Turkey doesnt have 5G except some spesific places. So the 5G thing is a lie. I got a maximum of 20 mbps so i guess the 5 mbps thing is a lie as well. The esim took a bit to generate. There is a lot of latency. It gives you a london ip adress from a swedish company when its supposed to give you a polish one. Overall experience gets a 5/10

Avoid by any means. Very bad user experience. eSIMs stop work in a random time before data or days exceeded (for example on 13 day of 30 days plan), no refund from company.

I used Jetpac eSIM in Bali. It worked perfectly, but outside of Bali, the network speed decreased significantly. Otherwise, the experience was smooth. If you plan your trip outside of Bali for most of the time, then you should consider something else.

Agree to the review below,
They are not providing 5G as advertised and even 4G is extremely slow in my speed test. Also they do not acknowledge their own terms of service for refunds, talking to customer service is useless. Do not get.

10GB for 7 day ESim. Seemed to work fine at first in Haifa area, albeit with signal strength coming and going. When I moved to Tel Aviv area, the ESim stopped connecting to the network entirely. Support (via e-mail) were unable to resolve the issue, so they offered to refund me but I have yet to receive it

Terrible company. Scammers! I highly recommend not using them! I got an eSIM for India. I set everything up according to the instructions. But the SIM won't connect to any carrier! Support said they'd help me within 24 hours, but three days later, they haven't responded. My vacation was already over, so I asked for a refund. After much persuasion, they said it would be returned in 2-3 days. It's been 9 days now, and I still haven't received a refund! Support hasn't helped at all. They simply stole my money.

3rd class experience. The calling option never worked. Reached out to customer care and they had no idea about the plan purchased here. Save your money and buy something else.

Its not working and they are just reading my messages with no response? Is this a scam??????? Very frustrating

Great service and inexpensive; you can switch providers by selecting the network option on your phone if one network has poor reception. I used for usa and japan, great

I purchased an eSIM from their app, but I did not receive it. There is also no customer support responding to my inquiries.
The cost of the eSIM was €19.99.

Everything went very comfortable. eSIM was added to phone and the internet started working immediately. A huge plus is that all international services work without a VPN.

eSIM is based in Gambia and this was not specified anywhere. It provides a horrible latency (500ms) and no 5G as specified. Stay away

very bad experience I used and paid attention to monitor many times but very disappointed because I bought a 10gb package but each sim I bought used about 8.65gb then reported it was used up I used the phone data usage measurement app I went on the web to check but the app said it needed a GES code but when I bought there was no GES code to check and I contacted the chat in the app but the response was another package not mine

Good instructions and super easy setup - super cheap, thought in the beginning it was sketchy but it’s not.
Could install the card before traveling which meant it didn’t require network for setup in the target country.
Nice that the website shows the data usage.

Bought unlimited 5g from billionconnect. I was reaching to support every 20 minutes to reset my network.Turns out the unlimited is just 1gb.You can't find this detail anywhere... And you can't get your money back.Very dissapointed.

I buy and use eSIM all the time and this was the WORST vendor/eSIM service. eSIM did not even work from the start, and no response from the vendor. eSIMDB should delist this vendor from the website.

It's a little annoying having to submit passport for authentication but speed and latency is good. Also customer service is easy to reach by Whatsapp and really responsive and knowledgeable.

Doesn't have a local internet breakout like it says in the page, it uses Hong Kong operator and the lag is as bad as with the other sims that are 1/6 the price, so save your money

Avoid. In order to buy their product (the link through eSIMDB is invalid) you must register (to buy) through either thru 1) phone number 2) Google (social sign-on) or Apple.
Their rates are extremely low and basically too good to be true. I wasn't able to reach support. Avoid.

The connectivity is so-so. Network carrier is SoftBank and it reconnects from time to time. Not very satisfied with the stability and channeling through HK. But it’s cheap price.

Had absolutely no issues, purchased an extra eSIM which we never needed and support was helpful enough for refund, thumbs up from me!

I was looking for a 5GB x 15 days Viettel SIM and most websites said this package was "soldout". ChillaxSIM had it in stock but the site looked kind of sketchy. The price was low enough to give it a try and it worked great! I added the eSIM from the QR code when I was still in the states with WiFi. While it appeared on my service list it wouldn't activate. As soon as I landed in Vietnam, activation completed and the service worked perfectly (no WiFi needed). I had service in all areas we visited, even rather remote. Compared to some of my travel partners who paid per day as much as my 15 day package was, I highly recommend!

Pretty poor experience. 5G promised but actually 4G only. Talked to their customer service. Guess what? They say it varies by area and operator

The first time I used an international eSIM from this website with this company, I had no problems at all. I generally got 5G, and I was even in small towns in Japan—I honestly didn’t expect it to work that well.
I highly recommend it. To avoid any issues, and since it was 20GB, I disabled several apps so they wouldn’t use data in the background. By the way, I was also sharing it with my wife.
Everything was perfect.

I ordered a 3 day unlimited package which didn't work. Requested for a refund twice and was promised I'd get it in a few days. I still haven't been refunded for almost a month now.👎

eSIM i ordered was not what I expected. Support was fast in answering and helpfull. In the end they give me a refund.
Can't say anything about internet speed or anything, but will use them again for their support team

Bnesim works really well in Istanbul – I usually get speeds between 70 and 100 Mbps. And their customer service is great – they reply within just a couple of minutes.

I bought unlimited for one day. Throttling speed was so obvious, can't go above 200 kb/s. Regardless of advertising 5g, esim connected on LTE network.
Complete waste of money.
Asia offers roughly 100 travel eSIM brands and around 3, 100 prepaid data plans, giving travelers a wide variety of options to choose from.
Unlimited data eSIM plans for Asia are available from several providers. Billion Connect, Roamify, abesteSIM, Truely, Yesim, Yoho Mobile and FairPlay all offer unlimited data options that can be activated for 1 to 30 days (with FairPlay also offering 3‑day validity). Most of these plans allow tethering and may include speed throttling; abesteSIM and Yoho Mobile state an explicit maximum speed of 5 Mbps. The price range for these unlimited plans spans from roughly $2.53 up to $449.07 USD, so travelers can choose a plan that fits their budget while ensuring sufficient data usage for video streaming, navigation, social media and other internet activities.
Travel eSIM plans that include a phone number and SMS capability for use in Asia are available from two providers listed in the eSIM database: GlobaleSIM and Roamify. These plans provide a valid mobile number that supports inbound and outbound voice calls (for both providers) and SMS reception; Roamify’s plans also allow outbound SMS. However, the telephone numbers attached to these plans use foreign dialing codes – either +1, the code used for the United States and other U.S. territories, or +33, the code for France – so they do not carry a local Asian dialing code.
The available packages range from 1 GB of data for 7 days at about $4.00 USD to 20 GB of data for 365 days at roughly $105.00 USD, with validity periods spanning from a week up to a year. While the number is not local to any Asian country, the plans still enable you to receive calls and text messages during your stay in Asia, and you can use data-only eSIMs if you prefer to avoid foreign numbers.
Summarized by Gen AI. Last updated:












































































































